Nestlé in society Creating Shared Value and meeting our commitments 2015

Nestlé in society:
Creating Shared Value
Nutrition, health
and wellness
Rural development
Water
Environmental
sustainability
Human rights
and compliance
Our
people
Occupational health and safety G4-DMA, G4-LA6, G4-LA7
Since introducing separate rates for work-related injuries
and illnesses as indicators in SHE-PM, we continue to see
significant variations in recognition across our operations in
different countries and geographies. We are striving to
improve this situation by raising awareness. We have created
slide packs that contain different scenarios and advice on
recognition and classification. Overall, there has been a
substantial increase in the number of recorded illnesses,
which we believe is the direct result of improved recognition
and diagnosis. We expect this figure to continue increasing
for some years, before starting to reduce.
We also plan to improve the tracking of our overall
sickness absence. Currently, it is not being tracked in SHE-
PM. During 2015, we developed an automated process,
using our time management solution and SAP. The process
will be launched in the first half of 2016. This will help us to
further analyse the contribution of work-related illnesses to
our overall sickness rate, if any.
Recordable illnesses by classification (%)
1.1 0.5
1.5 1.0
0.7
0.9
6.6
0.5
0.2
0.9
81.3
4.7
Sickness absence (%)
Covers 314 336 employees.
Total recordable illnesses rate for employees, on-site
contractors and on-site members of public
(per million hours worked)
1.5
1.2
2013 2014 2015
1.9 1.4 1.6
Allergy (other disorder) 1.1
Allergy (respiratory disorder) 0.5
Allergy (skin disorder) 1.0
Digestive system disorder 0.9
Hearing impairment 6.6
Mental disorder 4.7
Musculo-skeletal diseases (MSD) from manual
handling, awkward postures or repetitive tasks 81.3
Poisoning 0.2
Respiratory disorder (excluding allergic reaction) 0.9
Skin disorder (excluding allergic reaction) 0.7
Vision impairment 0.5
Unknown 1.5
0.9
0.6
0.3
2013 2014
Overall
EMENA
AMS
AOA
2015
Includes joint ventures.
Recordable illnesses are those work-related illnesses that result in: medical
treatment beyond first aid, restricted work, lost time, or fatalities.
Ergonomics
With the available data in SHE-PM, we find that around 81% of
our recordable illnesses are musculo-skeletal diseases. It is,
therefore, critical to assess and improve the ergonomic design
of our workstations and work tasks. We believe that a greater
focus on ergonomics will help us reduce the risk of workrelated
illness. At the same time, it will generate more reliable
operations, with reduced cycle times and lower error rates.
Our ErgoPro Initiative is a proactive programme that is
improving workplace health. It is intended to deliver reduced
absenteeism and higher morale. Of our markets, 75%
(33 markets) have been trained in the use of ErgoPro model,
whereas others are using their own methodology aligned with
ErgoPro objectives. Together, they are enhancing our ability to
assess and manage ergonomic risks within our factories, with a
focus on manual handling and repetitive tasks in our production
lines. We have held regional ErgoPro workshops using the
‘train the trainer’ module.
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