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Nestlé in society Creating Shared Value and meeting our commitments 2015

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<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong>:<br />

Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong><br />

Nutrition, health<br />

<strong>and</strong> wellness<br />

Rural development<br />

Water<br />

Environmental<br />

susta<strong>in</strong>ability<br />

Human rights<br />

<strong>and</strong> compliance<br />

Our<br />

people<br />

G4-EC7, Procurement practices G4-DMA, Supplier environmental assessment G4-DMA, G4-EN33, Supplier assessment for labor practices G4-DMA,<br />

G4-LA15, G4-HR10, Animal welfare G4-DMA, G4-SO9, G4-SO10<br />

Dairy<br />

Dairy is <strong>our</strong> s<strong>in</strong>gle biggest category by volume, with 15 million<br />

tonnes of fresh milk <strong>and</strong> milk derivatives bought <strong>in</strong> 2014 4<br />

through <strong>and</strong> s<strong>our</strong>ced from Tier 1 suppliers.<br />

Fresh milk <strong>and</strong> milk derivatives are used as <strong>in</strong>gredients <strong>in</strong> a<br />

range of <strong>our</strong> foods <strong>and</strong> beverages, <strong>in</strong>clud<strong>in</strong>g ice cream,<br />

beverages, confectionery, <strong>in</strong>fant nutrition <strong>and</strong> cul<strong>in</strong>ary items.<br />

Fresh milk: <strong>our</strong> ‘milk district’ model<br />

To ensure a regular supply of high-quality fresh milk, we work<br />

<strong>in</strong> true partnership with local farmers. This forms the core of<br />

<strong>our</strong> milk district model, which was first used <strong>in</strong> the 1870s <strong>and</strong><br />

is still operat<strong>in</strong>g <strong>in</strong> 31 countries, <strong>in</strong>clud<strong>in</strong>g Brazil, Chile, Ch<strong>in</strong>a,<br />

India, Mexico <strong>and</strong> Pakistan. An <strong>in</strong>tegral part of <strong>our</strong> Farmer<br />

Connect programme, this approach helps us develop shorter,<br />

more susta<strong>in</strong>able supply cha<strong>in</strong>s <strong>and</strong> drive positive change<br />

through direct relationships with farmers <strong>and</strong> farm<strong>in</strong>g<br />

communities.<br />

<strong>Nestlé</strong> s<strong>our</strong>c<strong>in</strong>g staff work with supply cha<strong>in</strong> support<br />

workers <strong>in</strong> the field to help about 352 000 dairy farmers who<br />

supply <strong>our</strong> factories directly, many of whom are located with<strong>in</strong><br />

<strong>our</strong> milk districts. With close l<strong>in</strong>ks to farmers around the world,<br />

<strong>Nestlé</strong> can provide facilities to support rural development<br />

through its supply cha<strong>in</strong>.<br />

<strong>Nestlé</strong> milk districts benefit milk farmers <strong>and</strong> their families,<br />

while milk <strong>and</strong> derivative products play an essential role <strong>in</strong><br />

customer nutrition. Milk conta<strong>in</strong>s good quantities of first-rate<br />

prote<strong>in</strong>, <strong>and</strong> is also an important s<strong>our</strong>ce of energy, prote<strong>in</strong>,<br />

calcium, magnesium <strong>and</strong> phosphorus, as well as many<br />

essential vitam<strong>in</strong>s <strong>and</strong> trace m<strong>in</strong>erals.<br />

S<strong>our</strong>c<strong>in</strong>g safe, high-quality milk, a key <strong>in</strong>gredient for <strong>Nestlé</strong>,<br />

is a chief priority, <strong>and</strong> procurement directly from farmers <strong>and</strong><br />

co-operatives makes traceability easier. To ensure quality, we<br />

have an assurance plan with tra<strong>in</strong><strong>in</strong>g <strong>and</strong> manuals detail<strong>in</strong>g<br />

good farm practices for each district; farms are assessed<br />

regularly to ensure that these requirements are met.<br />

How the milk district model works<br />

Milk is supplied daily by farmers to <strong>our</strong> collection centres,<br />

directly to <strong>our</strong> factories, or to contracted third parties. Often,<br />

we collect milk <strong>in</strong> trucks that go around to small dairy farms.<br />

The price paid varies accord<strong>in</strong>g to the quality of the milk. Milk<br />

is highly perishable so, <strong>in</strong> some cases, we also provide the<br />

necessary storage <strong>and</strong> cool<strong>in</strong>g <strong>in</strong>frastructure to ma<strong>in</strong>ta<strong>in</strong> a<br />

constant supply of high-quality milk to <strong>our</strong> factories, many of<br />

which are located <strong>in</strong> the heart of <strong>our</strong> milk districts.<br />

Our milk district model br<strong>in</strong>gs us close to the farmers on<br />

whom we rely for quality milk – from small-scale producers to<br />

large dairy farms – which means we underst<strong>and</strong> the practical<br />

problems that affect their bus<strong>in</strong>esses, <strong>and</strong> <strong>our</strong>s, over the long<br />

term. Each farm<strong>in</strong>g environment has different <strong>in</strong>dividual,<br />

regional or national characteristics <strong>and</strong> challenges, so we don’t<br />

impose a one-size-fits-all approach; the relationships we build<br />

with farmers enable us to identify their particular issues <strong>and</strong><br />

we work together to resolve them.<br />

These challenges <strong>in</strong>fluence quality milk supply, responsible<br />

s<strong>our</strong>c<strong>in</strong>g <strong>and</strong> environmental susta<strong>in</strong>ability. Our approach<br />

means that whether it’s an <strong>in</strong>dividual farmer with one cow <strong>in</strong><br />

Sri Lanka or a large farm<strong>in</strong>g bus<strong>in</strong>ess <strong>in</strong> the United States,<br />

every litre of milk we purchase will meet <strong>our</strong> str<strong>in</strong>gent quality<br />

<strong>and</strong> safety st<strong>and</strong>ards.<br />

Our fresh milk is collected us<strong>in</strong>g <strong>our</strong> milk district model<br />

First used <strong>in</strong> the 1870s <strong>in</strong> Switzerl<strong>and</strong>, this <strong>in</strong>volves the provision of:<br />

1<br />

Milk collection operations<br />

that monitor quality <strong>and</strong><br />

safety from farm to factory<br />

3<br />

Transportation<br />

<strong>and</strong> <strong>in</strong>frastructure<br />

We ensure a secure<br />

route to market. This<br />

<strong>in</strong>cludes the storage <strong>and</strong><br />

cool<strong>in</strong>g facilities needed<br />

to keep milk fresh<br />

5<br />

Prompt payment<br />

to farmers<br />

10 100<br />

<strong>Nestlé</strong> s<strong>our</strong>c<strong>in</strong>g <strong>and</strong><br />

supply cha<strong>in</strong> support<br />

staff work <strong>in</strong> the field<br />

Farmers provide us with<br />

anyth<strong>in</strong>g from less than<br />

6 litres to more than<br />

litres of milk<br />

per day<br />

5 000<br />

2<br />

Technical, animal<br />

husb<strong>and</strong>ry <strong>and</strong><br />

veter<strong>in</strong>ary support<br />

Technical assistance schemes for<br />

dairy farmers are present <strong>in</strong> 96%<br />

of the countries where we s<strong>our</strong>ce<br />

fresh milk<br />

4<br />

F<strong>in</strong>ancial assistance<br />

39 600<br />

Farmers benefited<br />

from a total of CHF<br />

36 million of f<strong>in</strong>ancial<br />

assistance <strong>in</strong> 2014<br />

<strong>Nestlé</strong>’s milk report for <strong>2015</strong> is published <strong>in</strong> April 2016, which falls out of scope of the <strong>2015</strong> CSV report<strong>in</strong>g cycle.<br />

The <strong>2015</strong> figure for amount of milk purchased will be published <strong>in</strong> the 2016 CSV report.<br />

4 <strong>Nestlé</strong>’s milk report for <strong>2015</strong> is published <strong>in</strong> April 2016, which falls out of scope of the <strong>2015</strong> CSV<br />

report<strong>in</strong>g cycle. The 2014 figure is, therefore, the most recent year for which we have complete data.<br />

<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong> – Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong> <strong>and</strong> meet<strong>in</strong>g <strong>our</strong> <strong>commitments</strong> <strong>2015</strong> 125

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