Nestlé in society Creating Shared Value and meeting our commitments 2015
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<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong>:<br />
Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong><br />
Nutrition, health<br />
<strong>and</strong> wellness<br />
Rural development<br />
Water<br />
Environmental<br />
susta<strong>in</strong>ability<br />
Human rights<br />
<strong>and</strong> compliance<br />
Our<br />
people<br />
G4-EC7, Procurement practices G4-DMA, Supplier environmental assessment G4-DMA, G4-EN33, Supplier assessment for labor practices G4-DMA,<br />
G4-LA15, G4-HR10, Animal welfare G4-DMA, G4-SO9, G4-SO10<br />
Dairy<br />
Dairy is <strong>our</strong> s<strong>in</strong>gle biggest category by volume, with 15 million<br />
tonnes of fresh milk <strong>and</strong> milk derivatives bought <strong>in</strong> 2014 4<br />
through <strong>and</strong> s<strong>our</strong>ced from Tier 1 suppliers.<br />
Fresh milk <strong>and</strong> milk derivatives are used as <strong>in</strong>gredients <strong>in</strong> a<br />
range of <strong>our</strong> foods <strong>and</strong> beverages, <strong>in</strong>clud<strong>in</strong>g ice cream,<br />
beverages, confectionery, <strong>in</strong>fant nutrition <strong>and</strong> cul<strong>in</strong>ary items.<br />
Fresh milk: <strong>our</strong> ‘milk district’ model<br />
To ensure a regular supply of high-quality fresh milk, we work<br />
<strong>in</strong> true partnership with local farmers. This forms the core of<br />
<strong>our</strong> milk district model, which was first used <strong>in</strong> the 1870s <strong>and</strong><br />
is still operat<strong>in</strong>g <strong>in</strong> 31 countries, <strong>in</strong>clud<strong>in</strong>g Brazil, Chile, Ch<strong>in</strong>a,<br />
India, Mexico <strong>and</strong> Pakistan. An <strong>in</strong>tegral part of <strong>our</strong> Farmer<br />
Connect programme, this approach helps us develop shorter,<br />
more susta<strong>in</strong>able supply cha<strong>in</strong>s <strong>and</strong> drive positive change<br />
through direct relationships with farmers <strong>and</strong> farm<strong>in</strong>g<br />
communities.<br />
<strong>Nestlé</strong> s<strong>our</strong>c<strong>in</strong>g staff work with supply cha<strong>in</strong> support<br />
workers <strong>in</strong> the field to help about 352 000 dairy farmers who<br />
supply <strong>our</strong> factories directly, many of whom are located with<strong>in</strong><br />
<strong>our</strong> milk districts. With close l<strong>in</strong>ks to farmers around the world,<br />
<strong>Nestlé</strong> can provide facilities to support rural development<br />
through its supply cha<strong>in</strong>.<br />
<strong>Nestlé</strong> milk districts benefit milk farmers <strong>and</strong> their families,<br />
while milk <strong>and</strong> derivative products play an essential role <strong>in</strong><br />
customer nutrition. Milk conta<strong>in</strong>s good quantities of first-rate<br />
prote<strong>in</strong>, <strong>and</strong> is also an important s<strong>our</strong>ce of energy, prote<strong>in</strong>,<br />
calcium, magnesium <strong>and</strong> phosphorus, as well as many<br />
essential vitam<strong>in</strong>s <strong>and</strong> trace m<strong>in</strong>erals.<br />
S<strong>our</strong>c<strong>in</strong>g safe, high-quality milk, a key <strong>in</strong>gredient for <strong>Nestlé</strong>,<br />
is a chief priority, <strong>and</strong> procurement directly from farmers <strong>and</strong><br />
co-operatives makes traceability easier. To ensure quality, we<br />
have an assurance plan with tra<strong>in</strong><strong>in</strong>g <strong>and</strong> manuals detail<strong>in</strong>g<br />
good farm practices for each district; farms are assessed<br />
regularly to ensure that these requirements are met.<br />
How the milk district model works<br />
Milk is supplied daily by farmers to <strong>our</strong> collection centres,<br />
directly to <strong>our</strong> factories, or to contracted third parties. Often,<br />
we collect milk <strong>in</strong> trucks that go around to small dairy farms.<br />
The price paid varies accord<strong>in</strong>g to the quality of the milk. Milk<br />
is highly perishable so, <strong>in</strong> some cases, we also provide the<br />
necessary storage <strong>and</strong> cool<strong>in</strong>g <strong>in</strong>frastructure to ma<strong>in</strong>ta<strong>in</strong> a<br />
constant supply of high-quality milk to <strong>our</strong> factories, many of<br />
which are located <strong>in</strong> the heart of <strong>our</strong> milk districts.<br />
Our milk district model br<strong>in</strong>gs us close to the farmers on<br />
whom we rely for quality milk – from small-scale producers to<br />
large dairy farms – which means we underst<strong>and</strong> the practical<br />
problems that affect their bus<strong>in</strong>esses, <strong>and</strong> <strong>our</strong>s, over the long<br />
term. Each farm<strong>in</strong>g environment has different <strong>in</strong>dividual,<br />
regional or national characteristics <strong>and</strong> challenges, so we don’t<br />
impose a one-size-fits-all approach; the relationships we build<br />
with farmers enable us to identify their particular issues <strong>and</strong><br />
we work together to resolve them.<br />
These challenges <strong>in</strong>fluence quality milk supply, responsible<br />
s<strong>our</strong>c<strong>in</strong>g <strong>and</strong> environmental susta<strong>in</strong>ability. Our approach<br />
means that whether it’s an <strong>in</strong>dividual farmer with one cow <strong>in</strong><br />
Sri Lanka or a large farm<strong>in</strong>g bus<strong>in</strong>ess <strong>in</strong> the United States,<br />
every litre of milk we purchase will meet <strong>our</strong> str<strong>in</strong>gent quality<br />
<strong>and</strong> safety st<strong>and</strong>ards.<br />
Our fresh milk is collected us<strong>in</strong>g <strong>our</strong> milk district model<br />
First used <strong>in</strong> the 1870s <strong>in</strong> Switzerl<strong>and</strong>, this <strong>in</strong>volves the provision of:<br />
1<br />
Milk collection operations<br />
that monitor quality <strong>and</strong><br />
safety from farm to factory<br />
3<br />
Transportation<br />
<strong>and</strong> <strong>in</strong>frastructure<br />
We ensure a secure<br />
route to market. This<br />
<strong>in</strong>cludes the storage <strong>and</strong><br />
cool<strong>in</strong>g facilities needed<br />
to keep milk fresh<br />
5<br />
Prompt payment<br />
to farmers<br />
10 100<br />
<strong>Nestlé</strong> s<strong>our</strong>c<strong>in</strong>g <strong>and</strong><br />
supply cha<strong>in</strong> support<br />
staff work <strong>in</strong> the field<br />
Farmers provide us with<br />
anyth<strong>in</strong>g from less than<br />
6 litres to more than<br />
litres of milk<br />
per day<br />
5 000<br />
2<br />
Technical, animal<br />
husb<strong>and</strong>ry <strong>and</strong><br />
veter<strong>in</strong>ary support<br />
Technical assistance schemes for<br />
dairy farmers are present <strong>in</strong> 96%<br />
of the countries where we s<strong>our</strong>ce<br />
fresh milk<br />
4<br />
F<strong>in</strong>ancial assistance<br />
39 600<br />
Farmers benefited<br />
from a total of CHF<br />
36 million of f<strong>in</strong>ancial<br />
assistance <strong>in</strong> 2014<br />
<strong>Nestlé</strong>’s milk report for <strong>2015</strong> is published <strong>in</strong> April 2016, which falls out of scope of the <strong>2015</strong> CSV report<strong>in</strong>g cycle.<br />
The <strong>2015</strong> figure for amount of milk purchased will be published <strong>in</strong> the 2016 CSV report.<br />
4 <strong>Nestlé</strong>’s milk report for <strong>2015</strong> is published <strong>in</strong> April 2016, which falls out of scope of the <strong>2015</strong> CSV<br />
report<strong>in</strong>g cycle. The 2014 figure is, therefore, the most recent year for which we have complete data.<br />
<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong> – Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong> <strong>and</strong> meet<strong>in</strong>g <strong>our</strong> <strong>commitments</strong> <strong>2015</strong> 125