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Nestlé in society Creating Shared Value and meeting our commitments 2015

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<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong>:<br />

Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong><br />

Nutrition, health<br />

<strong>and</strong> wellness<br />

Rural development<br />

Water<br />

Environmental<br />

susta<strong>in</strong>ability<br />

Human rights<br />

<strong>and</strong> compliance<br />

Our<br />

people<br />

G4-EC7, Procurement practices G4-DMA, Supplier environmental assessment G4-DMA, G4-EN33, Supplier assessment for labor practices G4-DMA, G4-LA15,<br />

G4-HR10, Local communities G4-DMA, G4-SO9, G4-SO10<br />

Exp<strong>and</strong><strong>in</strong>g coffee production<br />

<strong>in</strong> Ch<strong>in</strong>a<br />

Tea has been Ch<strong>in</strong>a’s national dr<strong>in</strong>k for 3000 years. However,<br />

the country is now one of the world’s fastest-grow<strong>in</strong>g coffee<br />

markets. <strong>Nestlé</strong> began support<strong>in</strong>g coffee production <strong>in</strong> Ch<strong>in</strong>a<br />

<strong>in</strong> the 1980s. The Government wanted to help smallholders,<br />

who traditionally grew tea, maize or corn for poor returns, to<br />

escape poverty <strong>and</strong> so enc<strong>our</strong>aged the growth of more<br />

profitable coffee.<br />

Growth s<strong>in</strong>ce then has been rapid; <strong>in</strong> Pu’er region, where<br />

most of Ch<strong>in</strong>a’s coffee is grown, production has risen from<br />

zero <strong>in</strong> 1988 to more than 50 000 tonnes today – <strong>and</strong> it’s still<br />

<strong>in</strong>creas<strong>in</strong>g. This has been helped by the establishment of<br />

<strong>Nestlé</strong>’s experimental coffee farm, where tree types best<br />

suited to local conditions are chosen from plants bred at <strong>our</strong><br />

R&D Centre <strong>in</strong> T<strong>our</strong>s, France. At <strong>Nestlé</strong>’s Pu’er buy<strong>in</strong>g station,<br />

we purchase green arabica coffee beans grown locally for use<br />

<strong>in</strong> Nescafé through Farmer Connect.<br />

Our agronomists work closely with Ch<strong>in</strong>a’s coffee farmers<br />

<strong>and</strong> local authorities to help farmers improve yield <strong>and</strong> quality.<br />

We have run over 250 tra<strong>in</strong><strong>in</strong>g c<strong>our</strong>ses, support<strong>in</strong>g more than<br />

15 000 farmers to learn coffee-grow<strong>in</strong>g skills, process<strong>in</strong>g <strong>and</strong><br />

cup tast<strong>in</strong>g. We’ve helped them to generate high yields <strong>and</strong><br />

improve coffee quality, while teach<strong>in</strong>g them susta<strong>in</strong>able<br />

production methods <strong>and</strong> ways to reduce production costs.<br />

Through the Nescafé Plan, <strong>in</strong>troduced <strong>in</strong> Ch<strong>in</strong>a <strong>in</strong> 2011, we<br />

have developed farmer tra<strong>in</strong><strong>in</strong>g to focus on the NBFP <strong>and</strong><br />

implement the 4C Code.<br />

The role of plant science<br />

<strong>Nestlé</strong> carries out extensive research <strong>in</strong>to plant science to help<br />

farmers produce their crops <strong>in</strong> a way that ensures their<br />

long-term economic future <strong>and</strong> preserves the environment.<br />

We work through a network of R&D centres, together with<br />

<strong>Nestlé</strong> agronomists <strong>in</strong> produc<strong>in</strong>g countries <strong>and</strong> <strong>in</strong> close<br />

coord<strong>in</strong>ation with national agricultural <strong>in</strong>stitutes, private<br />

partners <strong>and</strong> local governments. Our activities are centred on:<br />

• Plant selection <strong>and</strong> breed<strong>in</strong>g to offer a better choice of plant<br />

varieties to farmers;<br />

• In vitro research to preserve genetic diversity <strong>and</strong> deliver<br />

better plants to farmers;<br />

• Develop<strong>in</strong>g a consumer-centric underst<strong>and</strong><strong>in</strong>g of the quality<br />

of raw materials <strong>and</strong> how they impact <strong>our</strong> products; <strong>and</strong><br />

• Help<strong>in</strong>g farmers through practices that improve<br />

productivity, crop quality <strong>and</strong> environmental protection.<br />

This research is fundamental to <strong>our</strong> coffee programmes, <strong>and</strong><br />

we’ve <strong>in</strong>vested significant res<strong>our</strong>ces <strong>in</strong> develop<strong>in</strong>g higheryield,<br />

disease-resistant coffee plantlets, as well as distribut<strong>in</strong>g<br />

millions of them to farmers around the world. This represents a<br />

long-term <strong>in</strong>vestment that far exceeds general development<br />

projects, start<strong>in</strong>g with the seed or plant tissue <strong>and</strong> culm<strong>in</strong>at<strong>in</strong>g<br />

<strong>in</strong> test<strong>in</strong>g <strong>and</strong> monitor<strong>in</strong>g how the plant performs <strong>in</strong> the field.<br />

For example, <strong>our</strong> R&D Centre <strong>in</strong> T<strong>our</strong>s, France, has been<br />

test<strong>in</strong>g new ways of elim<strong>in</strong>at<strong>in</strong>g coffee cherry pulps to reduce<br />

water use, while preserv<strong>in</strong>g the delicate quality of the coffee.<br />

In parallel, varieties of coffee trees that are more drought<br />

resistant are be<strong>in</strong>g developed, while others that are more<br />

productive <strong>and</strong> disease resistant allow for a better use of l<strong>and</strong><br />

<strong>and</strong> water. These tools are then offered to farmers through <strong>our</strong><br />

susta<strong>in</strong>ability programmes, such as the Nespresso AAA<br />

Susta<strong>in</strong>able Quality Program <strong>and</strong> the Nescafé Plan.<br />

Nespresso AAA Susta<strong>in</strong>able Quality Program<br />

The Nespresso AAA Susta<strong>in</strong>able Quality Program, developed<br />

<strong>in</strong> collaboration with the Ra<strong>in</strong>forest Alliance, aims to protect<br />

the highest-quality coffees required to meet the strict quality<br />

<strong>and</strong> taste st<strong>and</strong>ards for Nespresso Gr<strong>and</strong>s Crus, while<br />

preserv<strong>in</strong>g the environment <strong>and</strong> enhanc<strong>in</strong>g farmer welfare.<br />

Through long-term, direct relationships with more than<br />

74 000 farmers <strong>in</strong> 12 countries, the AAA Program ensures<br />

coffee supplies are traceable to farm level. Over 330 dedicated<br />

agronomists work closely with farmers on the ground, tra<strong>in</strong><strong>in</strong>g<br />

them <strong>in</strong> susta<strong>in</strong>able farm<strong>in</strong>g practices, quality improvement<br />

<strong>and</strong> optimis<strong>in</strong>g farm productivity, thereby help<strong>in</strong>g to secure<br />

their livelihoods through higher net <strong>in</strong>comes.<br />

Our objective<br />

By 2020 – S<strong>our</strong>ce 100% of the coffee for Nespresso’s<br />

permanent range through its AAA Susta<strong>in</strong>able Quality<br />

Program on coffee s<strong>our</strong>c<strong>in</strong>g, <strong>and</strong> improve farmer<br />

social welfare.<br />

Share of coffee <strong>in</strong> Nespresso’s permanent range<br />

s<strong>our</strong>ced through the Nespresso AAA Susta<strong>in</strong>able<br />

Quality Program (%)<br />

Goal: 100% by 2020<br />

<strong>2015</strong> 85<br />

2014 82*<br />

2013 84<br />

0%<br />

50%<br />

100%<br />

*<br />

In 2014, Nespresso <strong>in</strong>creased the volume of AAA coffee it purchased. However,<br />

the percentage of AAA coffee decl<strong>in</strong>ed due to the <strong>in</strong>creased purchase of coffees<br />

from Africa, where the AAA Program is not yet well established. Nespresso aims to<br />

purchase 100% AAA coffee by 2020, <strong>and</strong> is actively exp<strong>and</strong><strong>in</strong>g the AAA Program <strong>in</strong><br />

Ethiopia <strong>and</strong> Kenya to reach this target (see page 120).<br />

At the end of <strong>2015</strong>, Nespresso was s<strong>our</strong>c<strong>in</strong>g 85% of its coffee<br />

through its AAA Susta<strong>in</strong>able Quality Program, with more<br />

than 290 000 hectares of farml<strong>and</strong> under active susta<strong>in</strong>able<br />

management. Nespresso plans to s<strong>our</strong>ce 100% of its coffee<br />

from its AAA Susta<strong>in</strong>able Quality Program by 2020. It is also<br />

implement<strong>in</strong>g <strong>in</strong>novative welfare solutions for farmers, such as<br />

a pilot retirement sav<strong>in</strong>gs plan <strong>in</strong> Colombia.<br />

Read <strong>our</strong> about Nespresso’s Positive Cup goals <strong>in</strong><br />

Environmental susta<strong>in</strong>ability<br />

<strong>Nestlé</strong> <strong>in</strong> <strong>society</strong> – Creat<strong>in</strong>g <strong>Shared</strong> <strong>Value</strong> <strong>and</strong> meet<strong>in</strong>g <strong>our</strong> <strong>commitments</strong> <strong>2015</strong> 119

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