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Ravalier PhD Theis.pdf - Anglia Ruskin Research Online

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13<br />

4. Destiny – deliver the innovative service. Create and sustain that<br />

which is designed in the previous stage.<br />

However, as previously mentioned one of the main drawbacks to<br />

the use of this original AI design is that there is no evaluative phase<br />

presented, and as such most AI studies have overlooked this crucial<br />

element of any research (e.g. Richer et al., 2010). Therefore the current<br />

thesis presents a conceptual addition to the cycle, namely a fifth 'D'.<br />

5. Deliberate – evaluate the AI process and procedures, in order to<br />

determine the suitability of use in the presented situation.<br />

Finally throughout the thesis a number of ‘Discussion Boxes’ are<br />

presented. These boxes are to act as examples of the specific issue to<br />

which they are related, as well as used to link different themes and<br />

perspectives introduced throughout the thesis. For instance, the first such<br />

box (Discussion Box 1) refers to response theories of stress, and<br />

explains the response theory in terms of divorce, an event widely<br />

understood to place individuals under both chronic as well as acute stress.<br />

2) Originality and New Knowledge<br />

In order for any project to be considered of doctoral level, two<br />

distinct issues need to be addressed: how the study is original, and how<br />

the study adds new knowledge to the field. The current thesis adds<br />

originality and new knowledge in the following ways:<br />

• An extensive search of the literature found that Appreciative Inquiry<br />

techniques have not been utilised when researching stress in the<br />

workplace.<br />

• No AI research study has ever been conducted within the<br />

participating organisation (originality).<br />

• From a review of the literature, it is clear that AI studies which have<br />

conceptualised a final evaluation phase, to be known as ‘Deliberate’<br />

– the fifth ‘D’ (new knowledge), are lacking.<br />

• The current study includes the development of a transferable<br />

process which can be applied across the participating organisation<br />

(originality).

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