Ravalier PhD Theis.pdf - Anglia Ruskin Research Online

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would still be a hassle for individuals when wanting to check and access work emails, which also could not be
accessed from home computer systems.
The final concordant area found with respect to the qualitative data results was described by many as
‘bottom-up communication’, i.e. communication from employees up to management level. However, further
analysis discovered that the issue was not only bottom-up communication, but other communication of types not
already described. With respect to bottom-up communication, individuals often felt unable to speak directly to
management and even feared reprisals should they attempt to contact management directly as it was perceived
by some staff that employees should never directly contact higher management. Along these lines it was
described that while team meetings present the perfect opportunity to disseminate information upwards they were
often not fit for purpose. Participants described various team meetings as being more a social opportunity than
work-related one, or that various management used team meetings to put employees down rather than share
information.
As well as these three concordant areas, however, there were two further issues deemed to be important as
discovered from the semi-structured interview analysis. The first of these areas is labelled “Help Available for
Stress”. Throughout any large organisation there are likely to be various policies and procedures should employees
feel that workplace stress is becoming a burden, and impacting either their working effectiveness and/or home life.
While the participating organisation has such avenues, policies and procedures, employees felt that they either did
not have access to them or simply did not know what the policies/procedures entailed.
The second result unique to the interview phase has been categorised as “Satellite Sites Feeling Removed”.
As demonstrated in Chapter V Section 2 the PAO is a large public-sector organisation consisting of over 1,000