Ravalier PhD Theis.pdf - Anglia Ruskin Research Online

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348 Kamarck, T.W., Schwartz, J.E., Shiffman, S., Muldoon, M.F., Sutton-Tyrrell, K., & Janicki, D.L., 2005. Psychosocial Stress and Cardiovascular Risk: What is the Role of Daily Experience, Journal of Personality, 73 (6), pp. 1- 26 Kane-Urrabazo, C., 2006. Management’s Role in Shaping Organizational Culture, Journal of Nursing Management, 14, pp. 188-194 Kanner, A.D., Coyne, J.C., Schaefer, C., & Lazarus, R.S., 1981. Comparison of Two Models of Stress Measurement: Daily Hassles and Uplifts Versus Major Life Events, Journal of Behavioural Medicine, 4 (1), pp. 1-39 Karasek, R.A., 1979. Job Demands, Job Decision Latitude, and Mental Strain: Implications for Job Redesign, Administrative Science Quarterly, 24, pp. 285-308 Karasek, R.A., & Theorell, T., 1990. Healthy Work: Stress, Productivity, and the Reconstruction of Working Life, Basic Books: New York Kelly, M., & Cooper, C., 1981. Stress Among Blue Collar Workers: A Case Study of the Steel Industry, Industrial Management & Data Systems, 3 (2), pp. 18-21 Kerr, R., McHugh, M., & McCrory, M., 2009. HSE Management Standards and Stress-Related Work Outcomes, Occupational Medicine, 59, pp. 574- 579 Kidd, W., 2009. How Does it Feel to be 'Inside and Outside at the Same Time' Reflections on the Complexities and Ambiguities of a Practitioner Action Research Project in East London. British Educational Action Research Association Annual Conference Kirkcaldy, B.D., Trimpop, R., & Cooper, C.L., 1997. Working Hours, Job Stress, Work Satisfaction, and Accident Rates Among Medical Practitioners and Allied Personnel, International Journal of Stress Management, 4 (2), pp. 79-87 Kobayashi, Y., Kaneyoshi, A., Yokota, A., Kawakami, N., 2008. Effects of a Worker Participatory Program for Improving Work Environments on Job Stressors and Mental Health Among Workers: A Controlled Trial, Journal of Occupational Health, 50, pp. 455-470 Kohler, T., & Haimerl, C., 1990. Daily Stress as a Trigger of Migraine Attacks: Results of Thirteen Single-Subject Studies, Journal of Counselling and Clinical Psychology, 58 (6), pp. 870-872 Kompier, M., 2004. Does the ‘Management Standards’ Approach Meet the Standard, Work & Stress, 18 (2), pp. 137-139
349 Kompier, M.A.J., & Cooper, C.L., 1999. Preventing Stress, Improving Productivity: European Case Studies in the Workplace, London: Routledge Kozik, P.L., Cooney, B., Vinciguerra, S., Gradel, K., & Black, J., 2009. Promoting Inclusion in Secondary Schools Through Appreciative Inquiry, American Secondary Education, 38 (1), pp. 77-91 Krattenmaker, T., 2001. Change Through Appreciative Inquiry: A New Way to get Employees to Change without (much) Pain, Harvard Management Communication Letter, 4 (10), pp. 5-6 Krause, N., Rugulies, R., & Maslach, C., 2010. Effort-Reward Imbalance at Work and Self-Rated Health of Las Vegas Hotel Room Cleaners, American Journal of Industrial Medicine, 53, pp. 372-386 Lamontagne, A.D., Keegel, T., Louie, A.M., & Landsbergis, P.A., 2007. A Systematic Review of the Job-Stress Intervention Evaluation Literature, 1990-2005, International Journal of Environmental Health, 13, pp. 268-280 Lampel, J., 1998. Toward the Learning Organization, in Mintzberg, H., Ahlstrand, B., & Lampel, J. 1998. Strategy Safari: A Guide Tour Through the Wilds of Strategic Management, New York: The Free Press Langbelle, E.M., Falkum, E., Innstrand, S.T., Aasland, O.G., 2006. The Factorial Validity of the Maslach Burnout Inventory-General Scale in Representative Samples of Eight Different Occupational Groups, Journal of Career Assessment, 14 (3), pp. 370-384 Langdridge, D., & Hagger-Johnson, G., 2009. Introduction to Research Methods and Data Analysis in Psychology, 2 nd Ed., London: Pearson Langelaan, S., Bakker, A.B., Schaufeli, W.B., van Rhenen, W., & van Doornen, L.J.P., 2007. Is Burnout Related to Allostatic Load, International Journal of Behavioural Medicine, 14 (4), pp. 213-221 Lavoie-Tremblay, M., Bourbonnais, R., Viens, C., Vezina, M., Durand, P.J., & Rochette, L., 2005. Improving the Psychosocial Work Environment, Journal of Advanced Nursing, 49 (6), pp. 655-664 Lazarus, R.S., & Folkman, S., 1984. Stress, Appraisal and Coping, New York: Springer Lazarus, R.S., & Folkman, S., 1987. Transactional Theory and Research on Emotions and Coping, European Journal of Personality, 1, pp. 141-169 Leech, N.L., & Onwuegbuzie, A.J., 2009. A Typology of Mixed Methods Research Designs, Quality and Quantity, 43, pp. 265-275
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Managing Workplace Stress: An Appre
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3 ABSTRACT ANGLIA RUSKIN UNIVERSITY
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Shelley and Eva - Love you both!Tab
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7 List of Figures Page and table nu
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9 Copyright of Thesis Managing Stre
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11 Chapter I: Introduction My overt
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13 4. Destiny - deliver the innovat
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15 Appreciative Inquiry methodology
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17 respectively present the quantit
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19 Chapter II: (Occupational) Stres
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21 on the use of the word stress wi
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23 Onset of resistance reaction can
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25 should the stress response not b
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27 1.a2.1) Critique of Stimulus-Bas
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29 within the person throughout sit
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31 Discussion Box 3: Example of Tra
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33 The transactional model is an im
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35 2. Active Jobs: high demands plu
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37 The first of a further two commo
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39 to investigate the time-dependan
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41 Chapter III: Types, Costs & Mana
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43 period, the threats are sufficie
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45 distinctly showing that stress a
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47 Melchior et al. (2007) found tha
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49 influenza. Similarly evidence fr
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51 The previous section has provide
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53 1d) Occupational Stressors Throu
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55 on stress-related outcomes was c
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57 Research has indicated that role
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59 they are to achieve career goals
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61 seriously, then stress in organi
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63 (1992), where the author notes t
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65 secondary and primary workplace
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67 the usefulness for the researche
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69 understanding of organisational
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71 Chapter IV: Organisations & Orga
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73 bureaucracy (Salaman, 2000). The
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75 between departments, functions a
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77 purposes. As previously stated,
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79 buried but learned from, with th
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81 improvement drive. Individual em
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83 world as systematic and HSM evol
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85 exploring their constituent part
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87 intervening in workplace stress,
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90 Chapter V: Conceptual Framework
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92 interaction between demands, con
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95 primary techniques are proactive
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97 2) Organisational Background The
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99 emphasised Handy's four organisa
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101 2011 12.5% 3.4% 8.7% 7.5% 5.5%
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103 Musculo-Skeletal 1271.43 30.3 8
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105 Table 4 shows the number of all
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107 Chapter VI: Methodology The cur
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109 The study also uses the qualita
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111 interpretations of individuals
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113 and the use of qualitative meth
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115 method philosophies” (Maxcy,
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117 develop a vision for change. Th
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119 1b.2) Theoretical Foundations a
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121 2. The Principle of Simultaneit
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Discussion Box 8: How the five prin
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125 2) Dreaming Figure 1: The 4D’
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127 2) Dream 3) Design 4) Destiny 5
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129 Focus Groups Phase 1 Phase 2 Ph
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131 work-related stress (Cousins et
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133 2a.1) Psychometric Properties o
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135 hypothesis testing is difficult
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137 people in some capacity”. The
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139 education services. Table 6 sho
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Discussion Box 11: What the MSIT an
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143 the study of minor psychiatric
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145 2c) ‘Log’ Research Phase Ev
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147 contexts, for example in the wo
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149 2. Why did it go well Further e
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151 Participants were asked to comp
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153 validating instruments, or at t
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155 interview process, providing mo
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157 2e.1) Critique of Focus Groups
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159 also bringing in other members
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161 the use of an Action Research a
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163 again to Jermaine Ravalier at A
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165 following this meeting the Huma
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167 Along these lines the majority
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169 researchers alike. Despite them
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171 related themes were combined in
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173 The potential ethical issues fo
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175
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177 Chapter VII: Survey Results The
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179 Table 8: Percentage demographic
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181 Table 10: Mean scores and stand
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183 Control .85 Exhaustion .93 Peer
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185 factors, it does not describe a
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187 statisticians recommending use
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189 Table 14: Raw threshold scores
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191 High Scoring 6.93 (15) 1.83 Cha
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193 41-50 13 (22.8%) 3-5 years 0 (0
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195 score as described by the origi
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197 and Professional Efficacy and C
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199 To summarise, a simple visual c
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201 5) Phase 1 vs. Phase 5 The purp
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203 With respect to the MSIT outcom
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205 Chapter VIII Part 1: Log Result
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207 Therefore by individuals provid
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209 2a.2) Peer Support Peer support
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211 2b.3) Communication Having the
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213 Finally individuals in some dep
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215 requiring improvement can be de
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217 to document verbal discussions
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219 Chapter VIII Part 2: Interview
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221 confidentiality and anonymity.
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223 As previously described, 13 ind
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225 4a.3) Creative Staff Throughout
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227 Example response 2 (Participant
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Page 231 and 232:
231 4c.1) Training Champions As abo
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235 Chapter VIII Part 3: Focus Grou
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237 Ravalier as lead researcher and
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239 6b) Email Throughout the log ph
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241 which improvements could be mad
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243 Table 25: proposed change actio
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245 The use of email was one of the
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247 Chapter VIII Part 4: Synthesise
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249 Chapter VIII Part 4: Synthesise
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251 ended, and further open-ended q
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253 In the same manner as emergent
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255 divergent similarities and diff
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257 flow chart which can be used to
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259 9a.1) What’s Working Well As
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261 workload, work patterns and/or
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263 As such only qualitative analys
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265 feature of the workplace which
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267 The design of a local stress th
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269
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Management Response 271
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273
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275 Help Available for Stress Feel
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277 concentrate on work while ignor
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279 employees can now access the co
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281 Access to IT; Access to Intrane
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283 Secondly was the task of a rese
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285
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287 Chapter X: Discussions The firs
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289 has been conducted in the major
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291 The first phase of the AI resea
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293 to the allotted schedule and ad
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295 2a) Research Question 1 “Can
Page 297 and 298: 297 timescale. However, whether or
Page 299 and 300: 299 ‘wasting’ training on those
Page 301 and 302: 301 employees spread across six ‘
Page 303 and 304: 303 Professional Efficacy. Similarl
Page 305 and 306: 305 experience within the JDCS, and
Page 307 and 308: 307 As is expected in research whic
Page 309 and 310: 309 Houdmont, Kerr and Addley (2012
Page 311 and 312: 311 3e) Phase 1 vs. Phase 5 As desc
Page 313 and 314: 313 that individual employees can w
Page 315 and 316: 315 experience of stress for employ
Page 317 and 318: 317 impractical because there are t
Page 319 and 320: 319 It is also assumed that the lea
Page 321 and 322: 321 Figure 21: Diagrammatic represe
Page 323 and 324: 323 The Job Demands-Control-Support
Page 325 and 326: 325 Chapter XI: Conclusions
Page 327 and 328: 327 organisational management there
Page 329 and 330: 329 use of quantitative approaches
Page 331 and 332: 331 research the relevant systemati
Page 333 and 334: 333 dissertation completion. Having
Page 335 and 336: 335 anonymous to remove any potenti
Page 337 and 338: 337 To conclude and finally sum up
Page 339 and 340: 339 Boddy, D., 2008. Management: An
Page 341 and 342: 341 Chen, W-Q., Siu, O-L., Lu, J-F.
Page 343 and 344: 343 Denis, D.J., 2011. Multiple Lin
Page 345 and 346: 345 Goeders, N.E., 2002. Stress and
Page 347: 347 in a Study of Health Care Refor
Page 351 and 352: 351 Mansell, A., & Brough, P., 2005
Page 353 and 354: 353 Narayanan, L., Menon, S., & Spe
Page 355 and 356: 355 Quine, L., & Pahl, J., 1991. St
Page 357 and 358: 357 Senge, P., 1990. The Fifth Disc
Page 359 and 360: 359 Theorell, T., 1996. Flexibility
Page 361 and 362: 361 Yu, L., Chiu, C-H., Lin, Y-S.,
Page 363 and 364: 363 Appendix 1: List of Abbreviatio
Page 365 and 366: Appendix 3: Hard Copy Survey Tools
Page 367 and 368: the workday. 3 I feel tired when I
Page 369 and 370: Appendix 4: Email Invitation to Stu
Page 371 and 372: Appendix 5: Hard Copy Invitation to
Page 373 and 374: Appendix 6: Survey 1 MSIT analysis
Page 375 and 376: 8. Do you think aspects of either o
Page 377 and 378: What are the possible benefits of m
Page 379 and 380: Appendix 10: Focus Group Schedule 1
Page 381 and 382: Appendix 11: Focus Group Ground Rul
Page 383 and 384: Key Words: Stress, Management Stand
Page 385 and 386: Piloting the combined survey amongs
Page 387 and 388: [Table 2 near here] DISCUSSION The
Page 389 and 390: REFERENCES 1. Cousins R, Mackay C,
Page 391 and 392: Table 1: Comparison of total sub-sc
Page 393 and 394: Supplementary Table: Bivariate (Pea
Page 395 and 396: Appendix 14: AR Project Feedback 5
Page 397: arise and I was concerned that, pre
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