Ravalier PhD Theis.pdf - Anglia Ruskin Research Online

215
requiring improvement can be developed and brought forward to the interview phase, where more detail could be
deemed from the information.
2d.1) IT (Information Technology)
An obvious way in which issues with Information Technology speed and efficiency can be developed upon and
improved is by providing new equipment, or re-arranging existing equipment, to make systems more appropriate
for the job being done. However, within the scope of the presented study this would not be possible. Despite this,
other options such as flexible working/printing were put forward by respondents which are more attainable within
the remit of the study.
Example response 1 (Pasang): “providing equipment and systems which actually
Example response 2: (PAO Employee) “For other occasions, it would be useful to be
home”
work”
able to print from
2d.2) Workload
The demands placed upon individual employees in the workplace are an often cited source of stress for
individuals in organisations (for example see Chapter II, Section 1b.1), and the responses gained from the daily
logs suggest that for employees within Service 6 this is no different. However, a more structured workload with
more communication among those in the upper reaches of the organisation so as not to provide conflicting
demands upon individuals may help to improve upon these issues.