Ravalier PhD Theis.pdf - Anglia Ruskin Research Online

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Access to IT; Access to
Intranet
Delays in getting
payslips
responsibility for IT training across
the Service.
5.4 Training needs identified and
addressed prior to implementation
of any new system.
6.1 Intranet available at home to all for
access via personal internet
connection.
7.1 Access to intranet at home allows
viewing and printing of payslips.
Resources
Human
Resources
Service 6
Business
Partner
Service 6
Business
Partner
As
required
Done &
circulate
d
Done &
circulate
d
As is demonstrated in Table 28 (and the corresponding Table 29) each of the suggested interventions
derived from throughout the AI process were taken on by senior management in Service 6, with senior
management from throughout the Service and human resources department taking the lead to ensure that the
suggested changes were to be implemented fully and correctly. The first reflection to make however is that each of
the changes are primary organisational change initiatives - therefore they are designed to impact upon the stressor
facing employees, rather than on how the individual copes with these issues. The only partial exception to this is
information is shared with employees as to the help which is available should they become overly stressed in the
workplace (points 3.1 and 3.2 in Table 29). While the organisation is changing processes by making this
information available in both hard copy and online via the organisational intranet, the help that is made available
may still be secondary (to increase coping) or even tertiary (to get employees back to work after a period of
illness) in nature. Despite this the actual intervention implemented by management, in which human resources
would explicitly make available information on the avenues employees could go down for help with issues of this
nature is a primary change. Secondly a wellbeing 'champion' responsible for helping employees deal with stress