Ravalier PhD Theis.pdf - Anglia Ruskin Research Online

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these individuals was the process which took the longest amount of time because it took approximately 12 months
to identify these insiders. However, once they were identified and agreed to take part in the work the research
phases occurred quickly and without problem. These insiders were primarily the wellbeing representative for the
whole of the organisation and the human resources business partner for Service 6. Also the outsider needs to take
the time required to understand organisational systems and procedures, with those who do not make the
appropriate effort to know these systems and procedures running the risk of reporting already-known issues. This
was again an issue - it was necessary to read through and become familiar with various organisational documents
and procedures. Along these lines it was important to attend numerous meetings including senior management
meetings, an organisational induction, wellbeing meetings, and even acted as a referee in an organisational-wide
five-a-side football tournament which was organised by the wellbeing officer. Furthermore outsiders must rely on
particular individuals within the organisation to implement the suggested interventions. Lastly this was key to the
implementation of the suggested interventions. As an outsider the only way in which it can be determined
whether the interventions have been implemented is by word from insiders in the organisation.
To summarise therefore each of the interventions that were designed through the AI process were quickly
implemented into working within Service 6, with senior management taking on the responsibility of ensuring that
the work is implemented. Each of the interventions that had been implemented were primary in nature and thus
addressing the potential stressor at the source, rather than increasing individual resources available to deal with
stress. Also it is clear that, as an outsider within the PAO, without the help of appropriate and powerful insiders
within the organisation the work would have struggled from inception. Indeed these individuals were essential to
getting the project moving.