Ravalier PhD Theis.pdf - Anglia Ruskin Research Online

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needed to be signed, with both interviewer and interviewee keeping a signed copy each. Data were analysed
using thematic analysis (see Section 4b.1) with the help of NVivo 8.
The fourth phase of the AI process was the conducting of two focus group interviews. Again all employees
were invited to take part via email and hard copy letter, with dates and venues allocated by the HR Business
Partner of Service 6. Each focus group venue was conducted in a different town - one where the main 'Hub' or the
organisation is located and the second where the satellite sites are. Once introductions were made, ground rules
detailed and the idea behind the use of focus groups explained the focus group proper began. Following
completion of the focus group interviews participants were given a final chance to comment on notes made on a
flip chart during the interview and review the notes made by Dr McVicar.
The fifth and final stage of the research process was the re-administration of the MSIT/MBI-GS survey for a
second time. This time all participants were invited to take part via email invitation as all employees now had
regular access to work emails either at home or at work. The collector remained open for 4 weeks, with a reminder
email sent out in weeks 2 and 3. The survey tool was exactly the same as it was for Survey 1, including
demographic information. Again data were analysed using the Analysis Tool and SPSS quantitative data analysis
computer programme.
Once the results of each stage were gathered and action plans designed, the results were presented to senior
management from within the participating department. A detailed report of each stage was prepared and sent via
email to senior management, and a meeting scheduled for approximately 2 weeks later in order to discuss any
points that management felt important. At the meeting any points requiring further explanation or clarification
were offered, and management agreed to discuss each of the action plans raised. Approximately one month