Ravalier PhD Theis.pdf - Anglia Ruskin Research Online

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2a) What’s Working Well
“What went well in your day”
The results of the first question asked were gathered in response to the question above, therefore looking to
inform the researcher of the areas of the workplace that are working well and possibly looking into systems which
can be transferred into areas that are not working as well. A total of 146 days worth of information were collected
out of the possible 152 thus representing 96.05% of potential responses. Indeed, just one hard copy respondent
did not answer 6 days’ worth of information in this particular category. In total 162 separate pieces of information
were gathered.
2a.1) Work Completion
The experience of being productive and managing to complete pieces of work was one of the most oftencited
areas of everyday working which worked well for participants. This feeling of productivity and of work
completion is in stark contrast to one of the most often-cited occupational stressors, i.e. work overload (see
Chapter II Section 1d.1).
Example response 1 (Sunshine 1): “Was able to clear a number of pieces of work”.
Example response 2 (castlepark): “Increased productivity, lots of tasks completed”.