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Ravalier PhD Theis.pdf - Anglia Ruskin Research Online

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78<br />

1b) Learning Organisations<br />

As a contrast, or perhaps an addition to, Handy’s conceptualisation<br />

of organisational structures and cultures the concept of ‘Learning<br />

Organisations’ will be discussed and evaluated. In organisations, those<br />

that are strongest and most successful are the ones that are best able to<br />

change in response to their environments, with these learning abilities<br />

critical for organisational growth (Wilson & O’Connor, 2000). The term<br />

‘learning organisation’ was originally popularised by Peter Senge in the<br />

1990s, with Garvin (1993) penning the following definition:<br />

“A learning organization is an organization skilled at creating,<br />

acquiring, and transferring knowledge, and at modifying its<br />

behaviour to reflect new knowledge and insights” (pp. 80).<br />

A learning organisation therefore embodies the degree to which an<br />

organisation is committed to challenging and henceforth changing the<br />

fundamental beliefs and practices which are encompassed in its culture<br />

(Liao, 2006). An important feature of learning organisations is that they<br />

value individual development, allowing continuous transformation based<br />

on experiential learning. Organisational learning is a deliberate process<br />

throughout the business, rather than being an accidental group of<br />

interconnected activities, thus individual learning and organisational<br />

development is planned and interconnected (Mullins, 2008).<br />

According to Davis and Daley (2008), the concept of the learning<br />

organisation is now very well established, although there is a lack of any<br />

consistent method used to research the concept. However, Lampel (1998)<br />

has identified 5 basic principles which should be followed in order for an<br />

organisation to be described as a ‘learning organisation’:<br />

1. Learning organisations learn from both successes and failures.<br />

Indeed failures can be as important, if not more so, than successes<br />

when learning from planned activities. Therefore failures are not

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