Ravalier PhD Theis.pdf - Anglia Ruskin Research Online

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1a.2) Descriptive Statistics
Initial results from the overall participant response for the MSIT (Table 9) identified that there is “clear need
for improvement” on five of the seven factors measured, with the remaining two “good, but need for
improvement” when compared to normative baseline data (see Appendix 6 for further details of MSIT analysis tool
results). Therefore it was assessed that none of the seven factors were at the optimum level for the organisation.
Table 9: Management Standards Indicator Tool analysis tool outcomes and suggested targets for the near future and longer-term targets.
Demand
s
Control* Manageria
l Support
Peer
Support
Relationsh
ips*
Role Chan
ge
Mean Scores
(SD)
3.03
(.65)
3.68*
(.74)
3.44
(.85)
3.75
(.68)
3.87*
(.68)
4.09
(.58)
3.01
(.93)
Suggested 3.10 3.72 3.48 3.80 3.944 4.17 3.08
Target^
Long Term 3.29 3.72 3.65 3.89 4.04 4.31 3.24
Targetsᶧ
*Control and Relationships – the two factors classed as ‘Good’, according to Health and Safety Executive standards.
^Suggested targets are short term goals as to how the organisation can be improved according to Analysis Tool outcomes.
ᶧLong term targets are ideal outcomes for the organisation according to Analysis Tool outcomes.
Table 10 indicates the average overall score that all individuals received on the Maslach Burnout Inventory-
General Survey as well as the standard deviation and the threshold levels of scoring identified as being high,
moderate or low for each of the three factors. The Exhaustion category had an overall average score of 11.23
(n=126, SD 7.81), with results indicating that the respondents are overall within the ‘Moderate’ category. The
Cynicism score was 9.11 (n=126, SD 7.48), again putting the average score approximately in the middle of the
‘Moderate’ level. Finally Professional Efficacy was found to average 11.66 (n=126, SD 6.63), which indicates ‘Low’
average scoring on this factor.