Ravalier PhD Theis.pdf - Anglia Ruskin Research Online

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organisational management thereafter. Finally a re-administration of the survey was submitted, with results
providing an increased understanding of the organisational context over the 12 months the work took place.
The quantitative data collection phases consisted of employees within the participating department of the
organisation completing the Management Standards Indicator Tool and Maslach Burnout Inventory - General
Survey. Descriptive results from Survey 1 showed that 5 of the areas measured by the MSIT were requiring
improvement, and further results showing that those individual respondents who scored scoring on the MBI-GS
scored worse in each of MSIT factors. This indicates that, in agreement with the general consensus of the majority
of previous research, burnout can be strongly influenced by chronic workplace stress and that the MBI-GS is a good
measure of this phenomena. The MSIT is clearly therefore, as is argued by authors such as Edwards et al. (2008),
to be a useful psychosocial stress risk assessment tool. Lastly regression analysis results showed that while
organisational Demands, Control and Support do play some part in the experience of Burnout in the population
studied as described by the Job Demands-Control-Support model of workplace stress, the model is also overly
simplistic in that it does not assess workplace stress to a full enough extent.
This quantitative aspect of the work was therefore fruitful and successful. As well as adding to the existing
literature on the MSIT, MBI-GS and psychosocial stressors (see Appendix 12), Survey 1 provided a strong initial
understanding of the psychosocial stressors facing individuals. Indeed the results formed a strong part of the
'Local Stress Theory' as depicted in Figure 20. Lastly the quantitative methodology was fruitful for the
organisation, as well as in presenting the research outcomes. Differential results from surveys 1 and 2 provide
evidence as to the way in which the organisation has changed over a 12 month period, from the number of
employees reducing dramatically to the potential impact that these reductions could be having. Finally the