Ravalier PhD Theis.pdf - Anglia Ruskin Research Online

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96 taken part in is also extremely important. The Venn diagram presented in Figure 6 therefore presents the importance of the business- and stress-related areas. Lastly however, it should be noted that this is a study which does place a heavier emphasis upon the stress literature due to the nature of the work.
97 2) Organisational Background The following section of the chapter is included in order to confer a sound understanding of the participating organisation. The section will begin with an explanation of demographic elements of the organisation and the particular Service (department) within which the presented study takes place, including an analysis of the organisation in terms of Charles Handy’s conceptualisation. An analysis of organisational turnover rates in comparison to national statistics, organisational sickness rates (as measured via days lost) and finally stressrelated illness statistics are also presented. The main premise is therefore to provide a context, an understanding of the participating organisation in a national context, as well as an understanding of the ‘Service’ in which participating employees work. However, it must be explicitly noted that this is a project based within an organisation, rather than being about an organisation or an organisational/business-related study. Therefore due to the project having an element of change within the organisation it is necessary to gain a clear understanding of the type of organisation taking part. Figure 7: Organisational Structure Chief Executive Executive Director Executive Director Executive Director Service 1 Service 2 Service 3 Service 4 Service 5 Service 6* 9 departments 14 departments 12 departments 9 departments 12 departments 11 departments*
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Managing Workplace Stress: An Appre
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3 ABSTRACT ANGLIA RUSKIN UNIVERSITY
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Shelley and Eva - Love you both!Tab
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7 List of Figures Page and table nu
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9 Copyright of Thesis Managing Stre
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11 Chapter I: Introduction My overt
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13 4. Destiny - deliver the innovat
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15 Appreciative Inquiry methodology
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17 respectively present the quantit
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19 Chapter II: (Occupational) Stres
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21 on the use of the word stress wi
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23 Onset of resistance reaction can
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25 should the stress response not b
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27 1.a2.1) Critique of Stimulus-Bas
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29 within the person throughout sit
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31 Discussion Box 3: Example of Tra
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33 The transactional model is an im
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35 2. Active Jobs: high demands plu
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37 The first of a further two commo
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39 to investigate the time-dependan
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41 Chapter III: Types, Costs & Mana
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43 period, the threats are sufficie
Page 45 and 46: 45 distinctly showing that stress a
Page 47 and 48: 47 Melchior et al. (2007) found tha
Page 49 and 50: 49 influenza. Similarly evidence fr
Page 51 and 52: 51 The previous section has provide
Page 53 and 54: 53 1d) Occupational Stressors Throu
Page 55 and 56: 55 on stress-related outcomes was c
Page 57 and 58: 57 Research has indicated that role
Page 59 and 60: 59 they are to achieve career goals
Page 61 and 62: 61 seriously, then stress in organi
Page 63 and 64: 63 (1992), where the author notes t
Page 65 and 66: 65 secondary and primary workplace
Page 67 and 68: 67 the usefulness for the researche
Page 69 and 70: 69 understanding of organisational
Page 71 and 72: 71 Chapter IV: Organisations & Orga
Page 73 and 74: 73 bureaucracy (Salaman, 2000). The
Page 75 and 76: 75 between departments, functions a
Page 77 and 78: 77 purposes. As previously stated,
Page 79 and 80: 79 buried but learned from, with th
Page 81 and 82: 81 improvement drive. Individual em
Page 83 and 84: 83 world as systematic and HSM evol
Page 85 and 86: 85 exploring their constituent part
Page 87 and 88: 87 intervening in workplace stress,
Page 90 and 91: 90 Chapter V: Conceptual Framework
Page 92: 92 interaction between demands, con
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Page 101 and 102: 101 2011 12.5% 3.4% 8.7% 7.5% 5.5%
Page 103 and 104: 103 Musculo-Skeletal 1271.43 30.3 8
Page 105 and 106: 105 Table 4 shows the number of all
Page 107 and 108: 107 Chapter VI: Methodology The cur
Page 109 and 110: 109 The study also uses the qualita
Page 111 and 112: 111 interpretations of individuals
Page 113 and 114: 113 and the use of qualitative meth
Page 115 and 116: 115 method philosophies” (Maxcy,
Page 117 and 118: 117 develop a vision for change. Th
Page 119 and 120: 119 1b.2) Theoretical Foundations a
Page 121 and 122: 121 2. The Principle of Simultaneit
Page 123 and 124: Discussion Box 8: How the five prin
Page 125 and 126: 125 2) Dreaming Figure 1: The 4D’
Page 127 and 128: 127 2) Dream 3) Design 4) Destiny 5
Page 129 and 130: 129 Focus Groups Phase 1 Phase 2 Ph
Page 131 and 132: 131 work-related stress (Cousins et
Page 133 and 134: 133 2a.1) Psychometric Properties o
Page 135 and 136: 135 hypothesis testing is difficult
Page 137 and 138: 137 people in some capacity”. The
Page 139 and 140: 139 education services. Table 6 sho
Page 141 and 142: Discussion Box 11: What the MSIT an
Page 143 and 144: 143 the study of minor psychiatric
Page 145 and 146: 145 2c) ‘Log’ Research Phase Ev
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147 contexts, for example in the wo
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149 2. Why did it go well Further e
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151 Participants were asked to comp
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153 validating instruments, or at t
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155 interview process, providing mo
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157 2e.1) Critique of Focus Groups
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159 also bringing in other members
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161 the use of an Action Research a
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163 again to Jermaine Ravalier at A
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165 following this meeting the Huma
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167 Along these lines the majority
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169 researchers alike. Despite them
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171 related themes were combined in
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173 The potential ethical issues fo
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175
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177 Chapter VII: Survey Results The
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179 Table 8: Percentage demographic
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181 Table 10: Mean scores and stand
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183 Control .85 Exhaustion .93 Peer
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185 factors, it does not describe a
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187 statisticians recommending use
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189 Table 14: Raw threshold scores
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191 High Scoring 6.93 (15) 1.83 Cha
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193 41-50 13 (22.8%) 3-5 years 0 (0
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195 score as described by the origi
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197 and Professional Efficacy and C
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199 To summarise, a simple visual c
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201 5) Phase 1 vs. Phase 5 The purp
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203 With respect to the MSIT outcom
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205 Chapter VIII Part 1: Log Result
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207 Therefore by individuals provid
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209 2a.2) Peer Support Peer support
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211 2b.3) Communication Having the
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213 Finally individuals in some dep
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215 requiring improvement can be de
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217 to document verbal discussions
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219 Chapter VIII Part 2: Interview
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221 confidentiality and anonymity.
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223 As previously described, 13 ind
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225 4a.3) Creative Staff Throughout
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227 Example response 2 (Participant
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231 4c.1) Training Champions As abo
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235 Chapter VIII Part 3: Focus Grou
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237 Ravalier as lead researcher and
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239 6b) Email Throughout the log ph
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241 which improvements could be mad
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243 Table 25: proposed change actio
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245 The use of email was one of the
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247 Chapter VIII Part 4: Synthesise
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249 Chapter VIII Part 4: Synthesise
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251 ended, and further open-ended q
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253 In the same manner as emergent
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255 divergent similarities and diff
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257 flow chart which can be used to
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259 9a.1) What’s Working Well As
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261 workload, work patterns and/or
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263 As such only qualitative analys
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265 feature of the workplace which
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267 The design of a local stress th
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269
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Management Response 271
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273
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275 Help Available for Stress Feel
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277 concentrate on work while ignor
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279 employees can now access the co
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281 Access to IT; Access to Intrane
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283 Secondly was the task of a rese
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285
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287 Chapter X: Discussions The firs
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289 has been conducted in the major
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291 The first phase of the AI resea
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293 to the allotted schedule and ad
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295 2a) Research Question 1 “Can
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297 timescale. However, whether or
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299 ‘wasting’ training on those
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301 employees spread across six ‘
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303 Professional Efficacy. Similarl
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305 experience within the JDCS, and
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307 As is expected in research whic
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309 Houdmont, Kerr and Addley (2012
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311 3e) Phase 1 vs. Phase 5 As desc
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313 that individual employees can w
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315 experience of stress for employ
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317 impractical because there are t
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319 It is also assumed that the lea
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321 Figure 21: Diagrammatic represe
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323 The Job Demands-Control-Support
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325 Chapter XI: Conclusions
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327 organisational management there
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329 use of quantitative approaches
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331 research the relevant systemati
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333 dissertation completion. Having
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335 anonymous to remove any potenti
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337 To conclude and finally sum up
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339 Boddy, D., 2008. Management: An
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341 Chen, W-Q., Siu, O-L., Lu, J-F.
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343 Denis, D.J., 2011. Multiple Lin
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345 Goeders, N.E., 2002. Stress and
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347 in a Study of Health Care Refor
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349 Kompier, M.A.J., & Cooper, C.L.
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351 Mansell, A., & Brough, P., 2005
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353 Narayanan, L., Menon, S., & Spe
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355 Quine, L., & Pahl, J., 1991. St
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357 Senge, P., 1990. The Fifth Disc
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359 Theorell, T., 1996. Flexibility
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361 Yu, L., Chiu, C-H., Lin, Y-S.,
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363 Appendix 1: List of Abbreviatio
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Appendix 3: Hard Copy Survey Tools
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the workday. 3 I feel tired when I
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Appendix 4: Email Invitation to Stu
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Appendix 5: Hard Copy Invitation to
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Appendix 6: Survey 1 MSIT analysis
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8. Do you think aspects of either o
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What are the possible benefits of m
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Appendix 10: Focus Group Schedule 1
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Appendix 11: Focus Group Ground Rul
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Key Words: Stress, Management Stand
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Piloting the combined survey amongs
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[Table 2 near here] DISCUSSION The
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REFERENCES 1. Cousins R, Mackay C,
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Table 1: Comparison of total sub-sc
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Supplementary Table: Bivariate (Pea
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Appendix 14: AR Project Feedback 5
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arise and I was concerned that, pre
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