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Ravalier PhD Theis.pdf - Anglia Ruskin Research Online

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35<br />

2. Active Jobs: high demands plus high decision latitude develops learning and greater<br />

control thus allowing individuals to develop coping strategies and increase<br />

satisfaction.<br />

The model therefore assumes that control plays a moderating role in<br />

workplace stress, allowing individuals to adapt to and improve upon<br />

working situations (Karasek & Theorell, 1990). De Croon et al. (2002)<br />

conducted a study designed to re-evaluate the interactional effect of job<br />

demands and control on psychosomatic health complaints. Participants<br />

were 1000 Dutch truck drivers, with job demands and control assessed via<br />

specifically-tailored measures. The study found significant job demandsby<br />

job control interactional effects, and also that job demands and job<br />

control had an effect on psychosomatic health complaints, supporting the<br />

original JDC model’s interactional hypothesis. Similarly Bond and Bunce<br />

(2001) conducted a 12-month longitudinal quasi-experimental study and<br />

found that increased control led to decreased levels of stress and<br />

improvement in work-related outcomes. Despite this, the hypothesis for<br />

interactive effects between demands and control has often received<br />

contradictory support (McClenahan, Giles & Mallett, 2007). For example,<br />

Elsass & Veiga (1997) found little support for an interaction between job<br />

control and job demands among their sample of 316 health care workers.<br />

In an attempt to further expand the model and understand the<br />

relationship between job demands and strain, the JDC model was<br />

developed to include social support. This expanded Job Demands-Control-<br />

Social Support (JDCS) model argues that individuals in jobs which are<br />

characterised by high demands, low decision latitude and low levels of<br />

social support are more likely to experience stress and stress-related<br />

outcomes (Johnson & Hall, 1988; Johnson, Hall & Theorell, 1989). This is<br />

known as the iso-strain hypothesis. The revised model has received<br />

empirical support from many sources. For example, Pierce and Molloy<br />

(1996) found that teachers who experienced high levels of burnout<br />

reported low social support, and that those with low levels of burnout had<br />

high levels of social support. Similarly, Collins, Coffey & Morris (2010)<br />

highlighted the importance of the support offered to social work students

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