Ravalier PhD Theis.pdf - Anglia Ruskin Research Online

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As is expected in research which investigates a subject as subjective as psychosocial workplace stress, there
are inevitable differences in the results of the three studies as described in Table 30 above. It is worth noting that
the results in Table 30 reflect the outcomes of Survey 1 analysis because this is where more participants, and a
larger percentage of employees, took part. For example, all three studies found that both Demands and Control
are significantly associated with Exhaustion (MBI-GS) or Emotional Exhaustion (MBI), therefore having a significant
impact in each of the three proposed models. However, both Escriba et al. (2006) and Brouwers et al. (2011)
describe support as also impacting upon Exhaustion, a finding that was not supported with results from the present
study. A further distinction between the presented results and the other two studies is described by the two
quoted studies both finding strong associations between Depersonalisation (Cynicism) and Demands, whereas the
findings of the presented study indicated Role and Change as the only two outcomes associated within the model.
The biggest disparity between the findings of the three studies, however, was in the findings for Professional
Efficacy (personal accomplishment). While both the presented study and that published by Escriba et al. (2006)
found Control to play a significant impact on the outcome measure, Brouwers et al. (2011) found that Social
Support was the only associated factor and thus again agreeing with part of the findings here. However, while the
research by Brouwers et al. (2011) only decried social support as the associated factor, a similar and yet intricately
different factor to Managerial Support. This therefore highlights one of the advantages of using the MSIT over
other survey tools because it differentiates between three ‘types’ of support, which would otherwise have been
described a Social Support in other tools or completely overlooked. Similarly the presented study also found that
Role played a strong part in the Professional Efficacy outcome model. This divergence in views and findings
therefore means that further research may need to be conducted into the antecedents of Professional