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cameron and green making-sense-of-change-management

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The underpinning theory• The more similar the team members are, the sooner they will reachcommon underst<strong>and</strong>ing.• The more disparate the team members, the longer it takes for underst<strong>and</strong>ingto occur.• The more similar the team members, the quicker the decision will bemade, but the greater the possibility <strong>of</strong> error through exclusion <strong>of</strong>some possibilities.• The more disparate the team members, the longer the decision<strong>making</strong>process will be, but the more views <strong>and</strong> opinions will be takeninto account.McCaulley also recognized that teams valuing different types can ultimatelyexperience less conflict.A particular case worth mentioning is the <strong>management</strong> team.Management teams both in the United States <strong>and</strong> the United Kingdomare skewed from the natural distribution <strong>of</strong> Myers-Briggs types within thewhole population. Typically they are composed <strong>of</strong> fewer people <strong>of</strong> thefeeling types <strong>and</strong> fewer people <strong>of</strong> the perceiving types. This means that<strong>management</strong> teams, when <strong>making</strong> decisions around <strong>change</strong>, are morelikely to put emphasis on the business case for <strong>change</strong>, <strong>and</strong> less likely tothink or worry about the effect on people. You can see the result <strong>of</strong> this inmost <strong>change</strong> programmes in most organizations. They are also morelikely to want to close things down, having made a decision, rather thankeep their options open – thus excluding the possibility <strong>of</strong> enhancing <strong>and</strong>improving on the <strong>change</strong>s or responding to feedback.There are some simple reminders <strong>of</strong> the advantages <strong>and</strong> disadvantages<strong>of</strong> the preferences for teams <strong>making</strong> decisions about managing <strong>change</strong>within organizations, as listed in Table 2.5.Belbin’s team typesWhat people characteristics need to be present for a team to functioneffectively? Meredith Belbin (1981) has been researching this questionfor a number <strong>of</strong> years. The purpose <strong>of</strong> his research was to see whetherhigh <strong>and</strong> low performing teams had certain characteristics. He looked atteam members <strong>and</strong> found that in the higher performing teams,88

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