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cameron and green making-sense-of-change-management

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The applications• there is obvious conflict – arguments, refusal to share information,forming coalitions;• one party in the merger is portrayed as ‘stronger’ <strong>and</strong> the other as‘weaker’.Therefore an examination <strong>of</strong> existing cultures is normally useful if there iseven a small possibility that cultural issues will get in the way <strong>of</strong> themerger or acquisition being successful. This is a good exercise to carry outin workshop format with the teams themselves at all levels. The best timeto look at cultural issues is when teams are forming right at the start <strong>of</strong> theintegration. It breaks the ice for people <strong>and</strong> allows them to find out a bitabout each other’s history <strong>and</strong> company culture.TACKLING THE CULTURAL ISSUESThe managers from company A described their culture as:• fairly formal;• courteous <strong>and</strong> caring;• high st<strong>and</strong>ards;• lots <strong>of</strong> team work;• clear roles.Company B added:• precise;• good reputation.The managers from company B described their culture as:• highly informal;• a bit disorganized;• relationships are important;• customer focused;• fast <strong>and</strong> fun.Company A added:• flexible roles;• lack <strong>of</strong> hierarchy.236

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