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cameron and green making-sense-of-change-management

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The underpinning theoryTable 4.2Managers <strong>and</strong> leadersA managerAdministersIs a copyMaintainsFocuses on systems <strong>and</strong> structureRelies on controlHas a short-range viewAsks how <strong>and</strong> whenHas his eye on the bottom lineImitatesAccepts the status quoClassic good soldierDoes things rightA leaderInnovatesIs an originalDevelopsFocuses on peopleInspires trustHas a long-range perspectiveAsks whyHas his eye on the horizonOriginatesChallenges the status quoHis own personDoes the right thingSource: Bennis (1994)This comparison exercise separates <strong>management</strong> from leadership in avery clear way. This is useful for those wishing to take on more <strong>of</strong> a leadershiprole, although it is sometimes interpreted as slightly downplayingthe important role <strong>of</strong> a good manager in organizational life. Mostmanagers have to do both roles.Kotter on what leaders really doKotter (1996) echoes the ideas <strong>of</strong> Bennis. He says, ‘we have raised a generation<strong>of</strong> very talented people to be managers, not leader/managers, <strong>and</strong> visionis not a component <strong>of</strong> effective <strong>management</strong>. The <strong>management</strong> equivalent tovision creation is planning.’ He says that leaders are different from managers.‘They don’t make plans; they don’t solve problems; they don’t even organizepeople. What leaders really do is prepare organizations for <strong>change</strong> <strong>and</strong> helpthem cope as they struggle through it.’ He identifies three areas <strong>of</strong> focus forleaders <strong>and</strong> contrasts these with the typical focus <strong>of</strong> a manager:• setting direction versus planning <strong>and</strong> budgeting;• aligning people versus organizing <strong>and</strong> staffing;• motivating people versus controlling <strong>and</strong> problem solving.144

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