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cameron and green making-sense-of-change-management

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Mergers <strong>and</strong> acquisitionsUse a clear overall processThe pitfalls associated with planning <strong>and</strong> successfully executing a mergeror acquisition imply that it is important to have an overarching process towork to. GE’s Pathfinder Model is summarized in Table 6.2. It acts as auseful checklist for those involved in acquisition work (more in Ashkenas,Demonaco <strong>and</strong> Francis, 1998). This model, derived through internaldiscussion <strong>and</strong> review, forms the basis for GE’s acquisitions programme.Table 6.2Adapted version <strong>of</strong> GE’s Pathfinder ModelPreacquisitionFoundationbuildingRapidIntegrationAssimilation• Assess cultural strengths <strong>and</strong> potential barriers to integration.• Appoint integration manager.• Rate key managers <strong>of</strong> core units.• Develop strategy for communicating intentions <strong>and</strong> progress.• Induct new executives into acquiring company’s coreprocesses.• Jointly work on short <strong>and</strong> long-term business plans with newexecutives.• Visibly involve senior people.• Allocate the right resources <strong>and</strong> appoint the right people.• Speed up integration by running cultural workshops <strong>and</strong>doing intensive joint process mapping.• Conduct process audits.• Pay attention to <strong>and</strong> learn from feedback as you go along.• Ex<strong>change</strong> managers for short-term learning opportunities.• Keep on learning <strong>and</strong> developing shared tools, language,processes.• Continue longer-term <strong>management</strong> ex<strong>change</strong>s.• Make use <strong>of</strong> training <strong>and</strong> development facilities to keep thelearning going.• Audit the integration processSource: Ashkenas, Demonaco <strong>and</strong> Francis (1998)241

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