cameron and green making-sense-of-change-management

The applicationsObjectivesLack of focus produces failures.Link the hard and soft interventions and measures.Have clear objectives.Differentiate between the what and the how.Specific behaviour objectives help.ImplementationIt helps to have people who have been through similar projects before.Network of people and resources.Dedicated project management.Multidisciplinary approach.Build the change management team.MonitoringBuild in a process of automatic review.Always evaluate, financially and otherwise.To ensure sustainability have follow-through.Leadership and strategyVision, mission and values need to be overt, obvious, communicated andfollowed.Ensure alignment to strategy.PeopleDon’t let line managers duck the issues – build responsibilities and accountabilitiesinto the process.Requires involvement of people – as part of buy in, and they can actuallyhelp!Requires communication with people.Be honest with people.All the new teams need to be motivated and built.Get the right people in the right jobs.ProfitabilityAlways cost the initiative.Be clear where the value is added.Separate infrastructure investment from return on investment.Check for false assumptions.202