cameron and green making-sense-of-change-management

The applicationsWe offer the following three-stage process for moving towards betterIT management.Step oneBring together a task force including senior management, line managementand IT people. Start a discussion about how IT strategy will link toorganizational strategy over the next five years. Select the IT managementcompetencies that you think will be most important.Step twoConduct an audit of the key IT management competencies, involving asmany people as possible. Use internal (good development for them) orexternal (better access to benchmarking data) consultants for this process.Feed back the results and identify hot spots where competence is low, butimportance is high.Step threePlan how to raise the level of the most significant competences, allocatingresources, responsibility and defining a specific timescale.IT MANAGEMENT COMPETENCIES• Business deployment:– examination of the potential business value of new, emerging IT;– utilization of multidisciplinary teams throughout the organization;– effective working relationships among line managers and IT staff;– technology transfer, where appropriate, of successful IT applications,platforms and services;– adequacy of IT-related knowledge of line managers throughout theorganization;– visualizing the value of IT investments throughout the organization;– appropriateness of IT policies;– appropriateness of IT sourcing decisions;– effectiveness of IT measurement systems.290