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cameron and green making-sense-of-change-management

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Leading <strong>change</strong>• Inner leadership is about what goes on inside the leader. Outer leadershipis about what the leader does. Outer <strong>and</strong> inner leadership areboth important for achieving organizational <strong>change</strong>.• Daniel Goleman defines six leadership styles. A leader can select theright style for the right situation, taking into account the necessaryconditions for success <strong>and</strong> long-term consequences. Goleman’s checklist<strong>of</strong> emotional intelligence competencies is useful for any leaderwishing to be successful. These competencies include both inner <strong>and</strong>outer leadership elements.• Kotter says that the hard work must be put in early in the <strong>change</strong>process, while Rosabeth Moss Kanter says the hardest part comes inthe middle <strong>and</strong> that perseverance is key. Bridges identifies specificleadership tasks during endings, the neutral zone <strong>and</strong> beginnings.• Bennis <strong>and</strong> Covey both place high value on the inner life <strong>of</strong> leaders.Bennis emphasizes the need for self-knowledge, whereas Covey listsa set <strong>of</strong> principles <strong>and</strong> guidelines to help leaders to develop positivethinking patterns.Leadership is a fascinating subject. We all have different experiences <strong>and</strong>different views about what makes a good leader, <strong>and</strong> many <strong>of</strong> these viewsare ones we hold quite strongly. There are many apparent contradictionshere. It is always intriguing to see how leaders with very different stylescan be equally successful. This observation can appear baffling to thosewishing to make a rational assessment <strong>of</strong> what works in leadership <strong>and</strong>what does not work.So how do we get to the truth about leaders? Do our heroes give ususeful clues? The hero-leader is an enduring theme in discussions <strong>of</strong> leadership.Even the process <strong>of</strong> asking people to name their ‘top leaders’encourages an individualist perspective, <strong>and</strong> automatically results in thenaming <strong>of</strong> heroes. Perhaps this type <strong>of</strong> information is flawed, as itdepends so much on the pr<strong>of</strong>ile-raising skills <strong>of</strong> the leader, <strong>and</strong> his or herown personal br<strong>and</strong>. The facts concerning how these leaders demonstratedgood leadership get lost in the general impression <strong>of</strong> success.Leaders who <strong>of</strong>fer a vision, or have a strong story, tend to be the mostmemorable. Their stories, or new ways <strong>of</strong> thinking, if taken on, mayoutlive the leader. Is this a sign <strong>of</strong> great leadership: when the story begins179

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