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cameron and green making-sense-of-change-management

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Emerging inquiriesConclusionsWhat conclusions can be drawn from this pool <strong>of</strong> research data? Control <strong>and</strong>structure comes up again <strong>and</strong> again. The need for excellent plans, goodsystems <strong>and</strong> processes <strong>and</strong> a clear vision are all repeating themes. Our reflectionis that an optimal amount <strong>of</strong> structure is beneficial to <strong>change</strong>, whereastoo much creates organization sclerosis, or ‘stuckness’. It’s not as easy assaying ‘be brilliantly organized <strong>and</strong> you will succeed’. Energy, passion <strong>and</strong>continuous communication are all seen as essentials. But as we review thisinformation, we notice that energy, passion <strong>and</strong> communication are the stuff<strong>of</strong> life itself. Organizations that lack these things, <strong>and</strong> have to legislate forthem, or coerce people into giving them, are probably in trouble at the core.Maybe it’s the jointly held <strong>sense</strong> <strong>of</strong> purpose that gives an organization its life.DIFFERENT APPROACHES TO GETTING READYFOR CHANGEHow do organizations get ready for <strong>change</strong>? In Readinessfor Organizational Change (2007) Aremenakis et al suggestthat the degree to which employees are prepared for<strong>change</strong> is influenced by the degree to which they areconvinced that ‘a <strong>change</strong> is necessary… the <strong>change</strong> couldbe implemented… the <strong>change</strong> would be organizationallybeneficial… the organizational leaders were committed tothe <strong>change</strong>… <strong>and</strong> the <strong>change</strong> would be personally beneficial.’Todnem (2007) found that there is indeed a correlation between the level<strong>of</strong> <strong>change</strong> readiness <strong>and</strong> the successful <strong>management</strong> <strong>of</strong> <strong>change</strong>. His researchadded an additional communication strategy – the implicit communicationthat <strong>management</strong> are also in the same situation as the rest <strong>of</strong> the staff <strong>and</strong>should benefit (<strong>and</strong> suffer) from the effects <strong>of</strong> <strong>change</strong> in the same way,whether it be provision <strong>of</strong> facilities or sharing in the rewards <strong>of</strong> <strong>change</strong>. Thelack <strong>of</strong> <strong>change</strong> readiness is an indicator <strong>of</strong> unsuccessful <strong>change</strong> <strong>management</strong>;other contributory factors are lack <strong>of</strong> communication, <strong>change</strong><strong>management</strong> experience, support mechanisms <strong>and</strong> resources. As we sawearlier, staff want <strong>and</strong> need ongoing communications around current <strong>and</strong>future <strong>change</strong>s. They see ongoing <strong>change</strong> <strong>management</strong> <strong>and</strong> ongoing readinessfor <strong>change</strong> as more important than the notion <strong>of</strong> ongoing <strong>change</strong>:338

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