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cameron and green making-sense-of-change-management

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to accept the news <strong>and</strong> expose ourselves to the heartache that thatwould bring.AngerWhen people allow themselves to acknowledge what is happening theyenter the second stage, typically that <strong>of</strong> anger. They begin to ask themselvesquestions like, ‘Why me?’, ‘How could such a thing happen tosomeone like me? If only it had been someone else’, ‘Surely it’s thedoctors who are to blame – perhaps they’ve misdiagnosed’ (back intodenial). ‘Why didn’t they catch it in time?’Anger <strong>and</strong> frustration can be focused externally, but for some <strong>of</strong> us it isourselves we blame. Why did we not see it coming, give up smoking? ‘It’salways me who gets into trouble.’In some ways we can see this process as a continuation <strong>of</strong> our notwanting to accept the <strong>change</strong> <strong>and</strong> <strong>of</strong> wanting to do something, anything,other than fully believe in it. Anger is yet another way <strong>of</strong> displacing ourreal feelings about the situation.BargainingWhen they have exhausted themselves by attacking others (or themselves)people may still want to wrest back some control <strong>of</strong> the situation or <strong>of</strong> theirfate. Kubler-Ross saw bargaining as a stage that people would enter now.For those who themselves are dying, <strong>and</strong> also for those facing the death<strong>of</strong> a loved one, this stage can be typified by a conversation with themselves.Or if they are religious, this may be a conversation with God,which asks for an extension <strong>of</strong> time. ‘If I promise to be good from now on,if I accept some remorse for any ills I have committed, if I could just beallowed to live to see my daughter’s wedding, I’ll take back all the nastythings I said about that person if you’ll only let them live.’Once again we can see this stage as a deflection <strong>of</strong> the true gravity <strong>of</strong>the situation. This is bargaining, perhaps verging on panic. The person isdesperately looking around for something, anything, to remedy the situation.‘If only I could get it fixed or sorted everything would be all right.’DepressionIndividual <strong>change</strong>When it becomes clear that no amount <strong>of</strong> bargaining is going to providean escape from the situation, perhaps the true momentousness <strong>of</strong> it33

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