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cameron and green making-sense-of-change-management

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Emerging inquiriesTable 10.3Identifying the ‘levers’ <strong>of</strong> <strong>change</strong>TimeScopePreservationDiversityCapabilityCapacityReadinessfor <strong>change</strong>PowerHow quickly is <strong>change</strong> needed? Is the organization in crisis or isit concerned with longer-term strategic development?What degree <strong>of</strong> <strong>change</strong> is needed? Realignment or transformation?Does the <strong>change</strong> affect the whole organization or only part <strong>of</strong> it?What organizational assets, characteristics <strong>and</strong> practices need tobe maintained <strong>and</strong> protected during <strong>change</strong>?Are the different staff/pr<strong>of</strong>essional groups <strong>and</strong> divisions withinthe organization relatively homogeneous or more diverse interms <strong>of</strong> values, norms <strong>and</strong> attitudes?What is the level <strong>of</strong> organizational, managerial <strong>and</strong> personalcapability to implement <strong>change</strong>?How much resource can the organization invest in the proposed<strong>change</strong> in terms <strong>of</strong> cash, people <strong>and</strong> time?How ready for <strong>change</strong> are employees within the organization?Are they aware <strong>of</strong> the need for <strong>change</strong> <strong>and</strong> motivated to deliverthe <strong>change</strong>s?Where is power vested within the organization? How muchlatitude <strong>of</strong> discretion does the unit needing to <strong>change</strong> <strong>and</strong> the<strong>change</strong> leader possess?Source: Balogun <strong>and</strong> Hope Hailey (2004)Table 10.4Design choiceChange pathChange startpointChange styleChange targetChange leversChange roleThe type <strong>of</strong> <strong>change</strong> to be undertaken in terms <strong>of</strong> the nature <strong>of</strong>the <strong>change</strong> <strong>and</strong> the desired end result.Where the <strong>change</strong> is initiated <strong>and</strong> developed, which could besummarized simplistically as top-down or bottom-up, butthere are other choices.The <strong>management</strong> style <strong>of</strong> the implementation, such as highlycollaborative or more directive.The target <strong>of</strong> the <strong>change</strong> interventions, in terms <strong>of</strong> people’sattitudes <strong>and</strong> values, behaviours or outputs.The range <strong>of</strong> levers <strong>and</strong> interventions to be deployed across foursub-systems – technical, political, cultural <strong>and</strong> interpersonal.Who is to take responsibility for leading <strong>and</strong> implementing the<strong>change</strong>s.Source: Balogun <strong>and</strong> Hope Hailey (2004)342

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