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cameron and green making-sense-of-change-management

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IntroductionTHE BASIC CONTENT OF THE BOOKWe focus our attention on individual, team <strong>and</strong> organizational <strong>change</strong>with good reason. Many readers will be grappling with large-scale<strong>change</strong> at some point, which might be departmental, divisional or wholeorganizational <strong>change</strong>. Whatever the level or degree <strong>of</strong> organizational<strong>change</strong>, the people on the receiving end are individual human beings. Itis they who will ultimately cause the <strong>change</strong> to be a success or a failure.Without looking at the implications <strong>of</strong> <strong>change</strong> on individuals we cannever really hope to manage large-scale <strong>change</strong> effectively.In addition, one <strong>of</strong> the themes <strong>of</strong> organizational life over recent yearshas been the ascendancy <strong>of</strong> the team. Much <strong>of</strong> today’s work is organizedthrough teams <strong>and</strong> requires team collaboration <strong>and</strong> team working for it tosucceed. Very little has been written about the role <strong>of</strong> teams in organizational<strong>change</strong>, <strong>and</strong> we have attempted to <strong>of</strong>fer some fresh ideas mixedwith some familiar ones.A thread running through the book is the crucial role <strong>of</strong> leadership. If<strong>management</strong> is all about delivering on current needs, then leadership is allabout inventing the future. There is a specific chapter on leadership, butyou will find the importance <strong>of</strong> effective leadership arising throughout.In some respects the chapters on individual, team <strong>and</strong> organizational<strong>change</strong>, together with the chapter on leadership <strong>of</strong> <strong>change</strong> are freest<strong>and</strong>ing<strong>and</strong> self-contained. However, we have also included applicationchapters where we have chosen a number <strong>of</strong> types <strong>of</strong> <strong>change</strong>, some <strong>of</strong>which, no doubt, will be familiar to you. These chapters aim to provideguidelines, case studies <strong>and</strong> learning points for those facing specific organizationalchallenges. Here the individual, team <strong>and</strong> organizationalaspects <strong>of</strong> the <strong>change</strong>s are integrated into a coherent whole.For this new edition we have added two new chapters, one on managingcomplex <strong>change</strong> <strong>and</strong> one on whether there’s a single ‘right’ way <strong>of</strong>managing <strong>change</strong>.WHY EXPLORE DIFFERENT APPROACHES TO CHANGE?Managers in today’s organizations face some bewildering challenges.Paul Evans (2000) says that 21st century leadership <strong>of</strong> <strong>change</strong> issues is notsimple; he sees modern leadership as a balancing act. He draws our attentionto the need for leaders to accept the challenge <strong>of</strong> navigating between3

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