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cameron and green making-sense-of-change-management

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Complex <strong>change</strong>The final stage involves a short reflective meditation by the group, <strong>and</strong>then answers to the following questions are invited:• What is emerging here?• If the whole group could speak, what would it say?• Did we notice any patterns, <strong>and</strong> if so, what might they indicate?• What deeper knowledge or underst<strong>and</strong>ing are we now holding?Ideas used by permission from The World Café Community Foundationat www.theworldcafe.comTHE ROLE OF LEADERS IN COMPLEX CHANGEIn Chapter 4 we talked about the leaders who operate using the assumptions<strong>of</strong> the flux <strong>and</strong> transformation metaphor as ‘facilitators <strong>of</strong> emergent<strong>change</strong>’. This gives us a good starting point for thinking about the role <strong>of</strong>a leader in complex <strong>change</strong>. We also said that three main tasks <strong>of</strong> this type<strong>of</strong> leader were to get the governing principles right, enable the rightamount <strong>of</strong> connectivity <strong>and</strong> amplify important issues, but that this set <strong>of</strong>three tasks merely scratches the surface. What more can be said aboutthese leaders who facilitate emergent <strong>change</strong>?Harrison Owen (1997), pioneer <strong>of</strong> open space technology, <strong>and</strong>passionate believer in self-organization, says that the job <strong>of</strong> leaders isabout ‘liberating the human spirit to achieve its potential’. He points outthat the illusion <strong>of</strong> control <strong>and</strong> organization is where many leaders wastea lot <strong>of</strong> time <strong>and</strong> energy.It seems that leaders need to look beyond the confines <strong>of</strong> structure <strong>and</strong>organization if they are to truly facilitate emergence. Wheatley (1999)quotes a rather lovely verse that captures the struggle many experiencewhen we try to grasp the realities <strong>of</strong> a complex world:She who wants to have right without wrong,Order without disorder,Does not underst<strong>and</strong> the principlesOf heaven <strong>and</strong> earth.She does not know how things hang together.Chang Tzu, fourth century B.C.327

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