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cameron and green making-sense-of-change-management

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The underpinning theoryPerformingThe final stage <strong>of</strong> team development is performing. The team has successfullytraversed the three previous stages <strong>and</strong> therefore has clarity aroundits purpose, its structure <strong>and</strong> its roles. It has engaged in a rigorous process<strong>of</strong> working out how it should work <strong>and</strong> relate together, <strong>and</strong> is comfortablewith the team norms it has established. Not only has the team workedthese things through, but it has embodied them as a way <strong>of</strong> working. It hasdeveloped a capacity to <strong>change</strong> <strong>and</strong> develop, <strong>and</strong> has learnt how to learn.The team can quite fruitfully get on with the task in h<strong>and</strong> <strong>and</strong> attend toindividual <strong>and</strong> team needs at the same time.AdjourningA fifth stage was later added which acknowledged that teams do not lastfor ever. This stage represents the period when the team’s task has beencompleted <strong>and</strong> team members disperse. Some practitioners call this stagemourning, highlighting the emotional component. Others call it transformingas team members develop other ways <strong>of</strong> working.THE LEADERSHIP ISSUES IN TEAM CHANGEFOOD FOR THOUGHTRalph Stacey, in his book Strategic Management <strong>and</strong> OrganisationalDynamics (1993), describes what happens when a group is broughttogether to study the experience <strong>of</strong> being in a group, without any furthertask <strong>and</strong> without an appointed leader. Known as a Group RelationsConference <strong>and</strong> run by the Tavistock Institute in London, this processinvolves a consultant who forms part <strong>of</strong> the group to <strong>of</strong>fer views on thegroup process but otherwise takes no conscious part in the activity. This:always provokes high levels <strong>of</strong> anxiety in the participants… which… findexpression in all manner <strong>of</strong> strange behaviours. Group discussions take on amanic form with asinine comments <strong>and</strong> hysterical laughter… the participantsattack the visiting consultant… becoming incredibly rude…Members try to replace the non-functioning consultant… but they rarelyseem to be successful in this endeavour. They begin to pick on an individual,82

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