cameron and green making-sense-of-change-management

The underpinning theorySCHEIN’S ELABORATION OF LEWIN’S MODELStage OneUnfreezing: Creating the motivation to change:• Disconfirmation.• Creation of survival anxiety or guilt.• Creation of psychological safety to overcome learning anxiety.Stage TwoLearning new concepts and new meanings for old concepts:• Imitation of and identification with role models.• Scanning for solutions and trial-and-error learning.Stage ThreeRefreezing: Internalizing new concepts and meanings:• Incorporation into self-concept and identity.• Incorporation into ongoing relationships.Schein sees change as occurring in three stages:• unfreezing: creating the motivation to change;• learning new concepts and new meanings from old concepts;• internalizing new concepts and meanings.During the initial unfreezing stage people need to unlearn certain thingsbefore they can focus fully on new learning.Schein says that there are two forces at play within every individualundergoing change. The first force is learning anxiety. This is the anxietyassociated with learning something new. Will I fail? Will I be exposed?The second, competing force is survival anxiety. This concerns the pressureto change. What if I don’t change? Will I get left behind? These anxietiescan take many forms. Schein lists four of the associated fears:• Fear of temporary incompetence: the conscious appreciation of one’slack of competence to deal with the new situation.56