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cameron and green making-sense-of-change-management

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Leading <strong>change</strong>Different types <strong>of</strong> leaders have different types <strong>of</strong> role. He identifies threeimportant, interconnected types <strong>of</strong> leader: local line leaders, executiveleaders <strong>and</strong> network leaders.Local line leadersThese are the front-line managers who designthe products <strong>and</strong> services <strong>and</strong> make the coreprocesses work. Without the commitment <strong>of</strong>these people, no significant <strong>change</strong> willhappen. These people are usually very focusedon their own teams <strong>and</strong> customers. They relyon network leaders to link them with otherparts <strong>of</strong> the organization, <strong>and</strong> on executiveleaders to create the right infrastructure forgood ideas to emerge <strong>and</strong> take root.Executive leadersThese are <strong>management</strong> board members. Sengedoes not believe that all <strong>change</strong> starts here. Rather,he states that these leaders are responsible for threekey things: designing the right innovation environment<strong>and</strong> the right infrastructure for assessment<strong>and</strong> reward, teaching <strong>and</strong> mentoring localline leaders, <strong>and</strong> serving as role models to demonstratetheir commitment to values <strong>and</strong> purpose.Network leadersSenge makes the point that the really significantorganizational challenges occur at theinterfaces between project groups, functions<strong>and</strong> teams. Network leaders are people whowork at these interfaces. They are guides,advisors, active helpers <strong>and</strong> accessors(helping groups <strong>of</strong> people to get resourcefrom elsewhere), working in partnershipwith line leaders. They <strong>of</strong>ten have the insight to help local line leaders tomove forward <strong>and</strong> make <strong>change</strong>s happen across the organization.155

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