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cameron and green making-sense-of-change-management

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Leading <strong>change</strong>Table 4.6Leadership <strong>of</strong> <strong>change</strong> phase by phase, comparing inner <strong>and</strong> outerleadership requirementsPhase <strong>of</strong> <strong>change</strong> Outer leadership – Inner leadership – whatobservable actions <strong>of</strong> goes on inside the leaderthe leader1. Establishing the need Influencing, underst<strong>and</strong>ing, Managing emotions,for <strong>change</strong> researching, presenting, maintaining integrity, beingThe leader illuminates a listening courageous, being patient,problem area throughdiscussion.knowing yourself, judgingwhether you really have theenergy to do this2. Building the <strong>change</strong> Chairing meetings, Social <strong>and</strong> organizationalteam connecting agendas, awareness, self-awareness,The leader brings the right facilitating discussion, managing emotions,people together <strong>and</strong> building relationships, adaptability, takingestablishes momentum building teams, cutting initiative, having the drivethrough teamwork. through the politics to achieve, maintainingenergy despite knock-backs3. Creating vision <strong>and</strong> Initiating ideas, Strategic thinking, takingvaluesbrainstorming, encouraging time to reflect, socialThe leader works with the divergent <strong>and</strong> creative awareness, drive togroup to build a picture <strong>of</strong> thinking, challenging achieve, managing emotionssuccess.others constructively,envisaging the future,facilitating agreement4. Communicating <strong>and</strong> Persuading <strong>and</strong> engaging, Patience, analysis <strong>of</strong> how toengaging presenting with passion, present to differentThe leader plays his or her listening, being assertive, audiences, managingrole in communicating being creative with ways <strong>of</strong> emotions with regard todirection, giving it communicating other people’s resistance,meaning, being clear aboutsocial awareness,timescale <strong>and</strong> lettingadaptability, empathypeople know what partthey will be playing.5. Empowering others Clear target setting, good Integrity, trust, patience,The leader entrusts those delegation, managing drive to achieve, steadinesswho have been involved without micromanaging <strong>of</strong> purpose, empathyin the creation <strong>of</strong> the new or abdicating, coachingvision with key tasks.167

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