cameron and green making-sense-of-change-management

The applicationsManaging yourselfManagercurveTeammembercurveSelf-esteemProgression (Time)Figure 6.2Change curve comparisonsThere are many challenges ahead for managers as they enter a merger oracquisition. Managers may be uncertain about their own position, whileattempting to reassure others about theirs. They may even be consideringtheir options outside the organization while encouraging others to waitand see how things turn out.Other difficulties include the overwhelming needs of team membersfor clarity, reassurance and management time. Managers find themselvesrepeating information again and again, and become frustratedwith their team’s inability to ‘move on’. A glance at the Kubler-Rosscurves pictured in Figure 6.2 will reveal that this problem comes frommanagers and their teams being out of ‘sync’ in terms of their emotionalreactions. While the manager is accepting the situation and trying outnew ideas, the team is going through shock, denial, anger and blame.This is quite a stark mismatch!Devine (1999) offers a checklist for line managers:• Get involved. Try to get in on the action and away from business asusual. Show you are capable of dealing with change.248