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TQM Model of Elements-Deployment Table Developed from Quality ...

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(6) As for the period <strong>from</strong> the application to recognition, the Deming Prize is one year<br />

and the MBNQA is six months (Remark: However, Deming Prize is that physically<br />

May 31 is the deadline <strong>of</strong> application presentation and announcement <strong>of</strong> recipient<br />

and Deming Ceremony are November that it is also six months).<br />

(7) Regarding for these discussion, Mr. Reimann (NIST, <strong>Quality</strong> Program, Associate<br />

Director) [12] was supplemented as follows;<br />

(a) The MBNQA is more appreciated <strong>TQM</strong> or the Total <strong>Quality</strong> concept.<br />

(b) Target Community is covering broader sectors as manufacturing, service,<br />

government, hospital, and school.<br />

(c) The MBNQA is heading for performance orient evaluation, and appreciating<br />

results than Deming Prize evaluation. As for organization or methodology<br />

concerns, it is depending on industries options as non-restrictist and just<br />

request for evidence <strong>of</strong> their innovation atatus and adaption effectiveness.<br />

(d) The examiner team <strong>of</strong> the MBNQA selects the examination committee member<br />

among pr<strong>of</strong>essional people in industrial sector and university every year. And,<br />

those members have not any experiences <strong>of</strong> guidance relations with potential<br />

applicant organization like Deming Prize. This is reason that a specific<br />

technique is not encouraged like above-mentioned Performance Orientation at<br />

all.<br />

(e) The MBNQA was designed for not emphasizing on qualification evaluation, but<br />

for competitive based evaluation, because a competitive oriented system are<br />

more encouraging to apply by the best model in every industries. The Deming<br />

Prize evaluation is soley depending on JUSE Counsellor's (Note: Academic<br />

society and public pr<strong>of</strong>essional experts) interpretations for the criteria.<br />

It is understood that the Deming Prize emphasize <strong>TQM</strong> and use <strong>of</strong> the statistical<br />

method and the MBNQA emphasize Total <strong>Quality</strong> with competitive concept.<br />

(B) Nakhai & Neves [13] presented the paper that the Deming Prize, the MBNQA, and<br />

the EQA call under <strong>Quality</strong> Management Continuum, and compared their award<br />

criteria and application categories, based on their fundamental value creation<br />

concept and their <strong>Quality</strong> Management concept as follows in 1994.<br />

(1) The Deming Prize is defined "The prize is given to the enterprise to which it is<br />

recognized that the Total <strong>Quality</strong> Control based on the Statistical <strong>Quality</strong> Control<br />

was surely executed, and seems to be continued it in the future". Evaluation<br />

characteristics are specified quality assurance activities, quality performance, and<br />

elimination <strong>of</strong> failure, but not for human resources development, customer<br />

satisfaction, influence to society and business performance evaluation categories. It<br />

is requested to be paying attention on cost, productivity, delivery date, safety, and<br />

environmental consideration, but not in MBNQA and EQA.<br />

99

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