TQM Model of Elements-Deployment Table Developed from Quality ...
TQM Model of Elements-Deployment Table Developed from Quality ...
TQM Model of Elements-Deployment Table Developed from Quality ...
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(6) As for the period <strong>from</strong> the application to recognition, the Deming Prize is one year<br />
and the MBNQA is six months (Remark: However, Deming Prize is that physically<br />
May 31 is the deadline <strong>of</strong> application presentation and announcement <strong>of</strong> recipient<br />
and Deming Ceremony are November that it is also six months).<br />
(7) Regarding for these discussion, Mr. Reimann (NIST, <strong>Quality</strong> Program, Associate<br />
Director) [12] was supplemented as follows;<br />
(a) The MBNQA is more appreciated <strong>TQM</strong> or the Total <strong>Quality</strong> concept.<br />
(b) Target Community is covering broader sectors as manufacturing, service,<br />
government, hospital, and school.<br />
(c) The MBNQA is heading for performance orient evaluation, and appreciating<br />
results than Deming Prize evaluation. As for organization or methodology<br />
concerns, it is depending on industries options as non-restrictist and just<br />
request for evidence <strong>of</strong> their innovation atatus and adaption effectiveness.<br />
(d) The examiner team <strong>of</strong> the MBNQA selects the examination committee member<br />
among pr<strong>of</strong>essional people in industrial sector and university every year. And,<br />
those members have not any experiences <strong>of</strong> guidance relations with potential<br />
applicant organization like Deming Prize. This is reason that a specific<br />
technique is not encouraged like above-mentioned Performance Orientation at<br />
all.<br />
(e) The MBNQA was designed for not emphasizing on qualification evaluation, but<br />
for competitive based evaluation, because a competitive oriented system are<br />
more encouraging to apply by the best model in every industries. The Deming<br />
Prize evaluation is soley depending on JUSE Counsellor's (Note: Academic<br />
society and public pr<strong>of</strong>essional experts) interpretations for the criteria.<br />
It is understood that the Deming Prize emphasize <strong>TQM</strong> and use <strong>of</strong> the statistical<br />
method and the MBNQA emphasize Total <strong>Quality</strong> with competitive concept.<br />
(B) Nakhai & Neves [13] presented the paper that the Deming Prize, the MBNQA, and<br />
the EQA call under <strong>Quality</strong> Management Continuum, and compared their award<br />
criteria and application categories, based on their fundamental value creation<br />
concept and their <strong>Quality</strong> Management concept as follows in 1994.<br />
(1) The Deming Prize is defined "The prize is given to the enterprise to which it is<br />
recognized that the Total <strong>Quality</strong> Control based on the Statistical <strong>Quality</strong> Control<br />
was surely executed, and seems to be continued it in the future". Evaluation<br />
characteristics are specified quality assurance activities, quality performance, and<br />
elimination <strong>of</strong> failure, but not for human resources development, customer<br />
satisfaction, influence to society and business performance evaluation categories. It<br />
is requested to be paying attention on cost, productivity, delivery date, safety, and<br />
environmental consideration, but not in MBNQA and EQA.<br />
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