TQM Model of Elements-Deployment Table Developed from Quality ...

That is, ISO proposed the process focus from traditional management, and the idea
develop like as customer focus, people focus, and social focus afterwards, and the EQA
arrived at culture (Corporate Culture) and the system of belief. And the criteria items of
"Corporate Governance" and "Ethical Behavior" having been added in the change of the
MBNQA in 2003 is heading to same direction with the conceptd of the EQA.
If it is thought at international view, such deepen and progress is thought as a basic
philosophy of the Quality Award in the future.
9.2.3 For Deming Prize
It is recognized that Self-Assessment is quite active based on the criteria of the
Quality Award in Europe and America. There are a lot of related papaers were
presented in the annual conference on ASQ and EOQ. As for relation with this
observation, Tsuda [3] is “The ‘Raison d'être’ of Quality Prize. - How Prize Jury Makes
Difference from Self – Assessment” was announced on the 40th EOQ Congress in Berlin,
on 10th - 12th in September of 1996.
This paper was a full of significance while explaining the practical processing
details of examination by experience as one of Judge on the Deming Prize, not only for
the examination itself, but before and after the examination for improvement by the
Deming Prize under very basic conception of the joint collaboration with Industry and
Acadmic professionals.
His coment is summarized as follows.
『(A) The Deming Prize examination itself have been processing through mutual
discussion between the applicants industry and the judges to invent for the
fundamental techniques such as Policy Management, President Quality
Diagnosis, Cross-Business Element Management (Cross-Functional
Management) for Quality, Cost and Profit, Quantity and Delivery Date, and
Customer Delight, QC Ccircle, and Daily Managements, etc. techniques of today's
TQM have been developed during about half a century through collaboration with
Industry and Academic professionals.
(B) The examination by judges under Deming Prize was quite different from the today’s
Self-Assessment.
The Deming Prize examination is rather than functioning for education and
training of people with joint mutual development program in the company that
develops for the concept and the methodology of TQM and implement at
operation site.
As for the Deming Prize examination process, two stages are considered.
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