TQM Model of Elements-Deployment Table Developed from Quality ...

More documents

Recommendations

Info

(D) If the meaning of the Quality Award is considered from "Continuous Promotion of TQM and Revolution Innovation Focus structure" of the Deming Prize, the concept and philosophy of MBNQA are dispersed and established their Quality Award respectively at each state and the city in USA, and a social system is being structured that the organization apply to those Quality Award and those recipient organizations apply MBNQA, and the recipient of MBNQA will rechallenge again in five years after. The EQA is in the situation in which the quality award recipient organization of each country in Europe applys to EQA. As for the Deming Prize, a phased system from the Recognition of TQM Achievement as the former steps to the Deming Prize and to the Japan Quality Medal as 5 years later was constructed. " Expected Effects" by encouraging a continuous promotion and implementation are explained as 10 benefits in "the Deming Prize Application Guide": 1 Stability and improvement of quality, 2 Improvement of productivity / cost reduction, 3 Expansion of sales, 4 Improvement of profit, 5 Certain excution of management plan / business plan, 6 Realization of Top management dream, 7 Quality Control by every member participation and improvement of company’s constitutions, 8 Encouragement of control and improvement consciousness and promotion of standardization, 9 Concentration of company-wide energy from lower layers and improvement of morale, 10 Establishment of management systems and total management system. Moreover, if it thought based on "Revolutionary Innovation" concern, each applicant companies are requesting for "Shine thing: Something New" by tacit reason at the time of evaluation stage by judges on every year from the 50 years long experiences of the Deming Prize. And, Today's TQM technology is firmly established by close joint work’s result of educational-industrial cooperations, and achieved “Japanese Quality Revolution” as mentioned by Dr. J. M. Juran (Juran [6]). "Continuous promotion and implementation of TQM" and "Revolutionary Innovation" are not the exaggerations to say the life of the Deming Prize. (E) The self-assessment in Quality Award is the accompanied system of three Quality Awards except the Deming Prize. In Japan, Jidou [7] and his party have been studying for such program proposal, and it is possible to use 11 factors of this research as a module element of the TQM diagnosis. 165
Reference 1. Kozo Koura, Tadashi Yoshizawa: Comparison Analysis of Ffactor Structure in the World Class Quality Award – Using the Deployment Table of TQM Elements as an anchor -, Journal of the Japanese Society for Quality Control, Quality, Vol.33, No.2, pp.86-96, April 2003. 2. Haruo Yanai: Multivariate Data analysis method, p.132, Asakura Bookstore, December 1994 3. Behnam Nakhai & Joao S. Neves: “Deming, Baldrige, European Quality Awards, The quality management continuum", Quality Progress, Vol.27, No.4, pp.33?37, April 1994 4. W. Edwards Deming: The New Economics for Industry, Government, Education, Second Edition, pp.92-115, Massachusetts Institute of Technology, Center for Advanced Educational Services.First printing, 1994. Fifth printing, September 1999 5. K.Delavigine and J.Robertson: Deming’s Profound Change, Prentice-Hall, 1994. 6. J. M. Juran: The Upcoming Century of Quality, Quality Progress, pp.29-37, August 1994 7. Junichi Jidou, Yozo Ito, Mikio Iwase, Mamoru Ohashi, Katsuya Hosotani, Takanori Yoneyama, Takeshi Nakajyo: Modulated Self-Evaluation, Diagnostics of TQM, Jornal of the Japanese Society for Quality Control, Quality, Vol.30, No.4, pp.121-127, October 2000 166
Page 1 and 2:
TQM Model of Elements-Deployment Ta
Page 3 and 4:
3.4 Foundation of Japan Quality Awa
Page 5 and 6:
8.4.2 Fundamental Concept 227 8.4.3
Page 7 and 8:
Figure 4.4 View Points of examinati
Page 9 and 10:
Table 2.13 Education Courses of gro
Page 11 and 12:
Table 8.5 Execution Rate of each Fu
Page 13 and 14:
global competitiveness and manageme
Page 15 and 16:
is called the Process Control Empha
Page 17 and 18:
started in the same year in 1987 to
Page 19 and 20:
Chapter 2 Deming Prize and its Infl
Page 21 and 22:
overseas companies and except 15 JQ
Page 23 and 24:
In 1960, manufacturing industries w
Page 25 and 26:
Purpose of promotion 1 Managem ent
Page 27 and 28:
method of promotion, and all compan
Page 29 and 30:
A new product and new technological
Page 31 and 32:
Table 2.5 Criteria for Tangible Eff
Page 33 and 34:
Table 2.6 Intangible Effects of TQM
Page 35 and 36:
It is actually feeling of all emplo
Page 37 and 38:
In addition, there is an company gr
Page 39 and 40:
Contributing to the quality improve
Page 41 and 42:
Management Theory and the IE introd
Page 43 and 44:
. 2.5.2 Social Influence of Groups-
Page 45 and 46:
As shown in Table 2.9, Toyota Group
Page 47 and 48:
Table 2.10 Main Quality Awards that
Page 49 and 50:
education outside the company, and
Page 51 and 52:
Table 2.13 Educational Course of gr
Page 53 and 54:
(G) Company Evaluation System (1) Q
Page 55 and 56:
③ Proceed to organize TQM promoti
Page 57 and 58:
Grancing over such status report, w
Page 59 and 60:
And, there is part delivery manufac
Page 61 and 62:
planning stage, and be opened the d
Page 63 and 64:
the Antitrust Law of the USA, but t
Page 65 and 66:
These social systems were planned a
Page 67 and 68:
concept dessemination and rearing Q
Page 69 and 70:
Reference 1. Noriaki Kano and Kozo
Page 71 and 72:
36. J.M. Juran: Up-coming century o
Page 73 and 74:
and individual visited to JUSE from
Page 75 and 76:
EQA propagated to all Europe and Af
Page 77 and 78:
Middle East, and Asian countries. M
Page 79 and 80:
management-led and customer-oriente
Page 81 and 82:
September 15, 1988, and the quality
Page 83 and 84:
Then, EU (European Union) and EFTA
Page 85 and 86:
No. of Companies 120 100 80 60 40 2
Page 87 and 88:
This observation was further mentin
Page 89 and 90:
further than we could have done on
Page 91 and 92:
for business result/performance eva
Page 93 and 94:
(C) Social influence of Malcolm Bal
Page 95 and 96:
Sum of Winners 70 60 50 40 30 20 10
Page 97 and 98:
④ Create a succinct decription of
Page 99 and 100:
Award was won at the international
Page 101 and 102:
The social influence of JQA is summ
Page 103 and 104:
the TQM activities is concentrated
Page 105 and 106:
Reference 1. Noriaki, Kano and Kozo
Page 107 and 108:
Chapter 4 Development of Comparison
Page 109 and 110:
Award TQM Element Deployment Table
Page 111 and 112:
(2) MBNQA is recognized their requi
Page 113 and 114:
Table, 4.1 Emphasis point % compari
Page 115 and 116:
method. This system are structured
Page 117 and 118:
The EQA was further expanded the co
Page 119 and 120:
(C) Objectives (1) Exept Deming Pri
Page 121 and 122:
1 Leadership (120) Leader ship (10%
Page 123 and 124:
Aim of TQM Framework of TQM (10) Co
Page 125 and 126: (b) Item for Human Resource related
Page 127 and 128: Table 4.4 Comparison of Expensecost
Page 129 and 130: (3) The assessment process is that
Page 131 and 132: Functional analysis of Deming Prize
Page 133 and 134: Step 2 to Step 3 Conversion of 4 th
Page 135 and 136: (Deming Prize Committee [7]), “Ma
Page 137 and 138: of MBNQA by Table 4.8 decrease elem
Page 139 and 140: Table 4.12 TQM Elements Deployment
Page 141 and 142: that this matrix is organized by 18
Page 143 and 144: Table 4.13 is named "TQM Elements D
Page 145 and 146: anking is done, rough of the featur
Page 147 and 148: There is neither "3 Customers and M
Page 149 and 150: Comparing the both, it is shown tha
Page 151 and 152: ut the coparison possibility can be
Page 153 and 154: 5. EFQM: The EFQM Excellence Model
Page 155 and 156: Attached Table: TQM Quality Award E
Page 157 and 158: y mutual comparison of each Quality
Page 159 and 160: In the Principal Component Analysis
Page 161 and 162: correlation with element related to
Page 163 and 164: Quality Award, as shown in Fig. 5.1
Page 165 and 166: About the absolute value of Factor
Page 167 and 168: Fundamental Feature (Speciality) To
Page 169 and 170: the Basis of quality management is
Page 171 and 172: Table 5.5 Summary of Factor Structu
Page 173 and 174: Table 5.6 Common factor and Factor
Page 175: technology utilization, To develop
Page 179 and 180: 1 Partner factor 6 Customer Market
Page 181 and 182: Criteria Element into each crossing
Page 183 and 184: Table 6.1 MBNQA Criteria Item Ttime
Page 185 and 186: It is summarized that the criteria
Page 187 and 188: Table 6.3 Contribution Ratio of Eig
Page 189 and 190: |Factor Loading| ≧ 0.4 or less: L
Page 191 and 192: esults |Factor Loading| ≧ 0.4 or
Page 193 and 194: (f) criteria in 2003 About the abso
Page 195 and 196: 2001 (former) Table 6.4 Summary of
Page 197 and 198: 2001 former), “Meassurement, anal
Page 199 and 200: Fiscal Year 1988 1989 1997 1999 200
Page 201 and 202: management" for the future and "Qua
Page 203 and 204: Table 7.1 Progress of Management an
Page 205 and 206: Cost-up. The Construction of Consti
Page 207 and 208: improving steadily by promoting dep
Page 209 and 210: It was decided to achieve the above
Page 211 and 212: TQM (illustration)" as a common sta
Page 213 and 214: Because TQM is company-wide activit
Page 215 and 216: information management (IT; informa
Page 217 and 218: Fig. 7.3 The Evolution of Strategic
Page 219 and 220: 7.4 Management at which TQM aims Wh
Page 221 and 222: Management for Policy: Development
Page 223 and 224: When settling on by 2005 visions, A
Page 225 and 226: Chapter 8 Cross-Functional Manageme
Page 227 and 228:
Cross-Functional Management being c
Page 229 and 230:
The left side of Fig. 8.1 is Deming
Page 231 and 232:
cross-functionaly with TQM by board
Page 233 and 234:
For example, a Worjing Team of Qual
Page 235 and 236:
Fig.8.5 (a) Highly Developed Organi
Page 237 and 238:
8.3.2 Role and Duty of Cross-Functi
Page 239 and 240:
(1) All mutual agreement is obtaine
Page 241 and 242:
It is understood that the compositi
Page 243 and 244:
And, if it is company-wide problem,
Page 245 and 246:
department become secretariat thoug
Page 247 and 248:
(3) Do not think that Division Mana
Page 249 and 250:
is clarified though the business jo
Page 251 and 252:
After 1960's, most of the Deming Pr
Page 253 and 254:
Management (10.5) Auxiliary functio
Page 255 and 256:
Table 8.7 Problems before Introduct
Page 257 and 258:
Table 8.9 Main Problem before Intro
Page 259 and 260:
Table 8.10 Effects after Introducti
Page 261 and 262:
(4) It becomes easy for the Bottom
Page 263 and 264:
Reference 1. Kozo Koura: Developmen
Page 265 and 266:
September 1999 32. Michiteru Ono: J
Page 267 and 268:
Table 9.1 Summary of Comarison Anal
Page 269 and 270:
(a) Processes that benefit customer
Page 271 and 272:
That is, ISO proposed the process f
Page 273 and 274:
Table 9.2 Comparison of Leaderships
Page 275 and 276:
of joint collaboration work beween
Page 277 and 278:
It was President TQM Diagnosis in D
Page 279 and 280:
classes are sent with at the top th
Page 281 and 282:
His interest never waned. If the mo
Page 283 and 284:
preparation processing in a new age
Page 285 and 286:
William A. Golomski cooperated behi
Page 287 and 288:
And, this relates to the civilizati
Page 289 and 290:
Reference 1. Masao Nemoto, Kozo Kou
Page 291:
for receiving the material offer fr
show all

TQM Model of Elements-Deployment Table Developed from Quality ...

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?