TQM Model of Elements-Deployment Table Developed from Quality ...

About the Quality Assurance aspect, employee's attitude named the esteem of the
opinion of other party's standpoint and succeeding-process activated in-house
communications like "The Succeeding-process is customer", it led to making smoothly
and the speed-up of the customer and the in-house information transmission, and as a
result the establishment of the Quality Assurance System was promoted. These results
led to the establishment of Quality Leadership and the improvement of confidence of
customer and the accumulation and improvement of technology of Japan from 1980's.
About Attitude and Technique aspect, the idea and technique of QC spread to all
employees and the acquisition of experience of the scientific management and the
system thinking promotes the Process Focus (Cause System Focus) recognition, that is,
from the result emphasis principle to the process emphasis principle. The
understanding of the importance of the data of the process and the data of the result
was deepened, and the enterprise posture in which a good result was standardized and
dvanced to the Daily Management, a bad result was advanced to the improvement
activity (Refer to Human aspect) was formed.
About Human aspect, it is a problem of man's consciousness and ability. All employees
improved the Quality Consciousness (Mind to think the quality to be important) here,
and the problem consciousness and improvement consciousness of the business were
improved, and it came to be thought "The problem existed in infinity", and achieved the
result of improvement of the problem-solving ability based on the QC story by the
improvement activity that used the QC technique (It is included in the spread of the
idea and the technique of QC). And, it is thought that the Self-Control ability is
acquired in the environment of independent esteem, it becomes like "It is not said from
others but proceed voluntarily", it leads in the improvement of morale, and it led to the
human resources development. It is thought that the effect of these human aspects is
steadily solved the problem facing a new problem, and is peeled off and connected with
the ability to new problem discovery willingly. The effect of a Human aspect was
connected with “To build a happy bright workshp which is meaningful to work in” of the
effect on the Employee Welfare aspect. Moreover, the responsibility and the contribution
to the consumer and the society are being recognized as a tendency to suggest the effect
concerning a human aspect of the future in 1980's.
2.4 Multi Time Recipient Companies
The effect that excelled from another in an intangible effect and a lot of
companies had achieved was "Establishment of all company cooperative relationship”.
All recipient enterprises actually challenge the Deming Prize, experience all company
cooperative relationship establishment of participation, experience a sense of mastery,
and come to have confidence, and the approach on the way of work afterwards changes.
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