TQM Model of Elements-Deployment Table Developed from Quality ...

For instance, the relation among ISO 9000/ 14000, Responsible Care, and TQM
activity is integrated by using QFD etc., and the management system with a high
potential perfection was developed (Shikuya, Ito, Tanaka, Kato, Koura [28], Koura
[29], [30], Yoshizawa, Koura [31]).
(3) It is necessary that the Cross-Functional Management concept is considered by not
only management but every employees within own mind and should excute
naturally in the daily work activity under “Do common things in a common way”.
Such a state is called "Learned Skill, Acquired State".
(4) The Cross-Functional Management contributes to the improvement of compny
constitution and the management efficiency improvement of the enterprise.
About this respect, "Administrative Cross-Function Innovation" is proposed that
aimed at "To structure for nimble, mobility overflows brilliantly, flexible and tough
constitution in enterprise" (Ono [32]).
I want to wait the research in the future for consideration faced to the 21st century
from 1990's.
Based on the above-mentioned consideration, it could be summarized for research
subjects of this chapter opening.
Research subject 1: Why did Cross-Functional Management composed the
Cross-Management Factor is born as the feature only of Deming Prize?
Mr. Eiji Toyoda, vice president of Toyota Motor Co. introduced the
“Cross-Functional Management” under QC Lecturer's guidance at that time of the
new product developing competition in high growth period with higher motorization
age of Japan. Then, it was introduced and used as the coordinated tool between
divisions for the management efficiency improvement in Deming Prize recipient
enterprise afterwards.
Research subject 2: What kind of management is Cross-Functional Management?
Because it was the staff management (holizontal management) to the line
management (vertical management) as explained in this chapter, and it came to be
later called as "Cross-Organizational Management" or "Cross-Departmental
management" because management that crossed the division organization.
Research subject 3: What are the effects of the Cross-Functional Management?
It is thought that "Director behave like director" as the maximum effect though
speed-up of decision making, strengthening cooperation between divisions,
improvement of human relation, and bottom-up proposal, etc. are given as
explained in this chapter.
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