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TQM Model of Elements-Deployment Table Developed from Quality ...

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(3) Especially, it was emphasized, "The Malcolm Baldrige National <strong>Quality</strong> Award<br />

criteria is a system".<br />

(4) The point to emphasize Evidence-Based-Management is thought to have taken<br />

the concept <strong>of</strong> Evidece Based Medicine in the health care by developing the<br />

concept <strong>of</strong> management by the fact (Fact Control).<br />

(5) It could be recommendable for following stated quality tools to implement during<br />

processing <strong>of</strong> “Processes Benefit <strong>from</strong> Tools for Improvement”;<br />

At Production stage: Lean, Six Sigma and ISO 9000 as Value Creation method<br />

were explained but it is thought better to consider introduction about;<br />

At New Product Development stage:<br />

For Qulity related Side - Kano Method (Attractive <strong>Quality</strong>), Tagudhi Method and<br />

QFD (Qulity Function <strong>Deployment</strong>),<br />

For Cost related Side - Design to Cost (Design-in).<br />

9.2.2 For European <strong>Quality</strong> Award<br />

Mr. Peter Docwra, EFQM, Mnager, and <strong>Model</strong> Promotion & Awards seen in London<br />

propose Fig. 9.1 with the ideal way as "Fundamental Belief <strong>of</strong> the industriall need to<br />

align with the belifs <strong>of</strong> organization" in the idea <strong>of</strong> EQA criteria to the author's question<br />

on the respect though it was described to do clear definitions like culture, ethics,<br />

mission, and value, etc. putting the corporate citizen into the criteria as feature <strong>of</strong> the<br />

EQA in this research.<br />

Traditional Managemnt<br />

Process (ISO)<br />

Customer<br />

People<br />

259<br />

Society<br />

Cultural<br />

Aim <strong>of</strong> EQ prize Belief System<br />

Ethics<br />

Fig. 9.1 Logic <strong>of</strong> EQA and Ethics Peter Docwara, 2001

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