TQM Model of Elements-Deployment Table Developed from Quality ...

(6) In the Cross-Functional Management activity, mutual overlap cooperation (It is
called “Reaching Out”) between divisions to the problem of causing from the fault
of wall between divisions is necessary. (explain after in Para. 8.7.7)
(7) The cross-functional president diagnosis, the committee diagnosis or the check
together of Management Item is executed.
(8) Establish the information system where Cross-Functional Management
information can be collected from each line department as part of the Daily
Management.
8.7.5 Secretariat Office
(1) There are a lot of long-term problems in the Cross-Functional Management.
Therefore, because the clarification and the preparation for committee member's
needs become careless, the tenacious and good perseverance assistance of
secretariat is necessary.
(2) The initiative of the problem solving is a responsibility of the secretariat that is
the function charge division. Obtaining the consensus of the execution division
about the content of theme and plan, giving various informations to contribute to
independent planning of each division and adjusting and supporting to prevent
the unbridgeable gulf between realities it are important.
(3) Ssecretariat understands the intention and orientation of top management and
chairman, and collects and consolidates all problems and all data without
omission in the audit, diagnosis, and committee activities. In that case, the
contradiction phenomenon concerning the delivery date management and the
quality of content of information to each division is payed attention. When
arranging and analyzing of information, to summarize in the report picking up
the problem with new creative idea and additional value (Noda, Tetsuhashi [21]).
8.7.6 Standardization
The Cross-Functional Management executes the cooperation between divisions
for company-wide management function efficiency, and the following problems exist,
too.
(1) The decision with the authority to apply in all companies is necessary.
(2) There are a lot of procedures of regulations and standards conventionally prepared
according to the division so far. Therefore, a concrete content should be reviewed
it from the viewpoint of Cross-Functional Management by concept of 5W1H.
(3) 5W1H and concrete content is not shown only by it though the Management
System Chart (for instance, Quality Assurance System Chart) is prepared and
the problem of the system standardization is isolated. Therefore, preparation of
"Cross-Functional Management Activity Table" is needed.
(4) There is no something that the cross-functional business job corresponding to this
237