TQM Model of Elements-Deployment Table Developed from Quality ...

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23. Masao Kigure: Cross-Functional Management, Quality Control, Vol.37 November temporary extra number, pp.253-259, November 1986 20.Yoji Akao: Organization and Management in Total Quality Control,, Organizational Science Vol.14, No.3, pp.42-50, Maruzen, 1982 21. Hiroitsu Noda, Tadayuki Tetsuhashi: Cross-Functional Management in Production Management, Quality, Vol.14, No.4, pp.77-85, October 1984 22. Shigeru Aoki: Cross-Functional Management as Top Management (3) - The Concept and Practice of Management in Toyota Motor Co., Ltd. - April, Quality Control, Vol.32, No.4, p.65-69, April 1981. 23. Eizaburo Nishibori: Nishibori Style New Product Development, p.52, Japanese Standards Association, October 1979 24. Kozo Koura: Analysis of Deming Prize Recipient Enterprise: Importance of Policy Management and Cross-Functional Management in TQC (2) - the 15th Investigation Research Report concerning Total Quality Control - Japanese Society for Quality Control, the 43th Conference for Research Papers, Research Announcement Summary, pp.24-27, May 1993 25. Kozo Koura: Genealogy of Vision Management in TQM (4) - Chapter 3 Policy Management and Cross-Functional Management (Part 2)- Asahi University, Academy of Business Administration, Asahi Business Review, Vol. 14, No. 1, pp.77-96, June 1999 26. Deming Prize Committee: Deming Prize Recipient Report Lecture Summary, Union of Japanese Science and Engineers, 1960 - 1990 27. Noriaki, Kano and Kozo Koura: Development of Quality Control Seen Through Companies Awarded the Deming Prize, Reports of Statistical Application Research, Union of Japanese Scientists and Engineers, Vol.37, No.1,2, pp.79-105, December 1991 28. Masao Shykuya, Kozo Koura, Yusuke Ito, Naoki Tanaka, Yasuharu Kato: Investigation and Research on Integration of ISO 9000/14000/Responsible Care and TQM - Kashima factory of Dainippon Ink And Chemicals, Incorporated industrial Ltd. as an example -, Japanese Society for Quality Control, 61th Conference for Research Papers, Rresearch Announcement Summary, pp.21-24, May 1999. 29. Kozo Koura:, How to set up In-house Standardization Plan, Taxation Business Accounting Society, pp.70-71, March 1985 30. Norihiro Jisai edit: "Global environment and corporate activity", Kozo Koura: Chapter 3 Environmental management and TQM; Asahi Universsity, Industrial Information Laboratory, Library 3, pp.57-88, October 1998 31. Yoichi Kaya supervision, Tadashi Yoshizawa edit: ISO 14000 Environmental Management Handbook, Tadashi Yoshizawa, Kozo Koura: Part 7, Environmental Management and TQM, Chapter 1; Basic Idea of TQM and Environmental Management, pp.997-1013, Japanese Standards Association, 253
September 1999 32. Michiteru Ono: Japanese Society for Quality Control, "Cross-functional Deployment Study Committee" Final Report, "Administrative Cross-Functional Innovation", Quality, Vol.25, No.4, pp.67-74, October 1995 254
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TQM Model of Elements-Deployment Ta
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3.4 Foundation of Japan Quality Awa
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8.4.2 Fundamental Concept 227 8.4.3
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Figure 4.4 View Points of examinati
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Table 2.13 Education Courses of gro
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Table 8.5 Execution Rate of each Fu
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global competitiveness and manageme
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is called the Process Control Empha
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started in the same year in 1987 to
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Chapter 2 Deming Prize and its Infl
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overseas companies and except 15 JQ
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In 1960, manufacturing industries w
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Purpose of promotion 1 Managem ent
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method of promotion, and all compan
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A new product and new technological
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Table 2.5 Criteria for Tangible Eff
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Table 2.6 Intangible Effects of TQM
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It is actually feeling of all emplo
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In addition, there is an company gr
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Contributing to the quality improve
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Management Theory and the IE introd
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. 2.5.2 Social Influence of Groups-
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As shown in Table 2.9, Toyota Group
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Table 2.10 Main Quality Awards that
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education outside the company, and
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Table 2.13 Educational Course of gr
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(G) Company Evaluation System (1) Q
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③ Proceed to organize TQM promoti
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Grancing over such status report, w
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And, there is part delivery manufac
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planning stage, and be opened the d
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the Antitrust Law of the USA, but t
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These social systems were planned a
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concept dessemination and rearing Q
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Reference 1. Noriaki Kano and Kozo
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36. J.M. Juran: Up-coming century o
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and individual visited to JUSE from
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EQA propagated to all Europe and Af
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Middle East, and Asian countries. M
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management-led and customer-oriente
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September 15, 1988, and the quality
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Then, EU (European Union) and EFTA
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No. of Companies 120 100 80 60 40 2
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This observation was further mentin
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further than we could have done on
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for business result/performance eva
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(C) Social influence of Malcolm Bal
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Sum of Winners 70 60 50 40 30 20 10
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④ Create a succinct decription of
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Award was won at the international
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The social influence of JQA is summ
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the TQM activities is concentrated
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Reference 1. Noriaki, Kano and Kozo
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Chapter 4 Development of Comparison
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Award TQM Element Deployment Table
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(2) MBNQA is recognized their requi
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Table, 4.1 Emphasis point % compari
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method. This system are structured
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The EQA was further expanded the co
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(C) Objectives (1) Exept Deming Pri
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1 Leadership (120) Leader ship (10%
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Aim of TQM Framework of TQM (10) Co
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(b) Item for Human Resource related
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Table 4.4 Comparison of Expensecost
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(3) The assessment process is that
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Functional analysis of Deming Prize
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Step 2 to Step 3 Conversion of 4 th
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(Deming Prize Committee [7]), “Ma
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of MBNQA by Table 4.8 decrease elem
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Table 4.12 TQM Elements Deployment
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that this matrix is organized by 18
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Table 4.13 is named "TQM Elements D
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anking is done, rough of the featur
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There is neither "3 Customers and M
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Comparing the both, it is shown tha
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ut the coparison possibility can be
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5. EFQM: The EFQM Excellence Model
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Attached Table: TQM Quality Award E
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y mutual comparison of each Quality
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In the Principal Component Analysis
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correlation with element related to
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Quality Award, as shown in Fig. 5.1
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About the absolute value of Factor
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Fundamental Feature (Speciality) To
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the Basis of quality management is
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Table 5.5 Summary of Factor Structu
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Table 5.6 Common factor and Factor
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technology utilization, To develop
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Reference 1. Kozo Koura, Tadashi Yo
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1 Partner factor 6 Customer Market
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Criteria Element into each crossing
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Table 6.1 MBNQA Criteria Item Ttime
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It is summarized that the criteria
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Table 6.3 Contribution Ratio of Eig
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|Factor Loading| ≧ 0.4 or less: L
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esults |Factor Loading| ≧ 0.4 or
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(f) criteria in 2003 About the abso
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2001 (former) Table 6.4 Summary of
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2001 former), “Meassurement, anal
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Fiscal Year 1988 1989 1997 1999 200
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management" for the future and "Qua
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Table 7.1 Progress of Management an
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Cost-up. The Construction of Consti
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improving steadily by promoting dep
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It was decided to achieve the above
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TQM (illustration)" as a common sta
Page 213 and 214: Because TQM is company-wide activit
Page 215 and 216: information management (IT; informa
Page 217 and 218: Fig. 7.3 The Evolution of Strategic
Page 219 and 220: 7.4 Management at which TQM aims Wh
Page 221 and 222: Management for Policy: Development
Page 223 and 224: When settling on by 2005 visions, A
Page 225 and 226: Chapter 8 Cross-Functional Manageme
Page 227 and 228: Cross-Functional Management being c
Page 229 and 230: The left side of Fig. 8.1 is Deming
Page 231 and 232: cross-functionaly with TQM by board
Page 233 and 234: For example, a Worjing Team of Qual
Page 235 and 236: Fig.8.5 (a) Highly Developed Organi
Page 237 and 238: 8.3.2 Role and Duty of Cross-Functi
Page 239 and 240: (1) All mutual agreement is obtaine
Page 241 and 242: It is understood that the compositi
Page 243 and 244: And, if it is company-wide problem,
Page 245 and 246: department become secretariat thoug
Page 247 and 248: (3) Do not think that Division Mana
Page 249 and 250: is clarified though the business jo
Page 251 and 252: After 1960's, most of the Deming Pr
Page 253 and 254: Management (10.5) Auxiliary functio
Page 255 and 256: Table 8.7 Problems before Introduct
Page 257 and 258: Table 8.9 Main Problem before Intro
Page 259 and 260: Table 8.10 Effects after Introducti
Page 261 and 262: (4) It becomes easy for the Bottom
Page 263: Reference 1. Kozo Koura: Developmen
Page 267 and 268: Table 9.1 Summary of Comarison Anal
Page 269 and 270: (a) Processes that benefit customer
Page 271 and 272: That is, ISO proposed the process f
Page 273 and 274: Table 9.2 Comparison of Leaderships
Page 275 and 276: of joint collaboration work beween
Page 277 and 278: It was President TQM Diagnosis in D
Page 279 and 280: classes are sent with at the top th
Page 281 and 282: His interest never waned. If the mo
Page 283 and 284: preparation processing in a new age
Page 285 and 286: William A. Golomski cooperated behi
Page 287 and 288: And, this relates to the civilizati
Page 289 and 290: Reference 1. Masao Nemoto, Kozo Kou
Page 291: for receiving the material offer fr
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