12.11.2012 Views

TQM Model of Elements-Deployment Table Developed from Quality ...

TQM Model of Elements-Deployment Table Developed from Quality ...

TQM Model of Elements-Deployment Table Developed from Quality ...

SHOW MORE
SHOW LESS

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

The EQA was further expanded the concept, and introduced the element such as<br />

"Employee satisfaction rate, Influence on the society (corporate citizen, qualify <strong>of</strong> life,<br />

environment and resource preservation, and social contribution), and Results <strong>of</strong> the<br />

management".<br />

And the JQA, in addition <strong>of</strong> MBNQA requirement, requested "Human Resources<br />

Development, and Learning Environment" and "Management Responsibility".<br />

Deming Prize was revised in 1999 and 2002 as “Stakeholder Relationships<br />

(customer, employee, society, traders, stockholder)”, requirement for <strong>TQM</strong> Management<br />

System (Daily Management, Policy Management), Business Element Management<br />

System (<strong>Quality</strong>, Cost, Delivery date, and Safety), Management for <strong>TQM</strong> concept and<br />

Value <strong>of</strong> <strong>TQM</strong> were contained with feature and evaluation points in criteria,<br />

additionally.<br />

Business Management is shifting to <strong>TQM</strong> concept as for focal points <strong>of</strong> business<br />

excution by expanding and upgrading <strong>of</strong> <strong>TQM</strong> requirement, and indicating for direction<br />

<strong>of</strong> worldwide <strong>Quality</strong> Standard. When summarizing the above, it could be concluded<br />

Criteria itself is also progressing and advancing with time-transition.<br />

4.3.2 Comparison <strong>of</strong> Criteria<br />

(1) Outline<br />

<strong>Table</strong> 4.2 is prepared for "Criteria Comparison table on MBNQA, EQA, JQA, and<br />

Deming Prize" and <strong>Table</strong> 4.3 is for "Weight Comparison <strong>Table</strong> <strong>of</strong> the Criterias items".<br />

<strong>Table</strong> 4.3 Weight comparison table <strong>of</strong> Criteria item<br />

Kind <strong>of</strong> Award Enabler system Result system<br />

MBNQA 6 Categories:550 1 Category: 450<br />

points<br />

points<br />

EQA 5 Categories: 50% 4 Category: 50%<br />

JQA 7 Categories: 550 1 Category: 450<br />

points<br />

points<br />

Deming Prize 16 Categories:<br />

(100%)<br />

(2) Title<br />

The JQA and Deming Prize were independently established by private<br />

organizations though MBNQA was instituted by law in the country, and EQA was<br />

founded by EFQM received the support <strong>of</strong> EU. The Deming Prize was established by<br />

commemoration <strong>of</strong> Dr. Deming friendship and contribution that was crowned his name<br />

for appreciation. However, it is not so much powerful to inherit his name in local<br />

destrict as <strong>of</strong> USA, SQA or LAA. However JQA concerns, it is observed some kinds <strong>of</strong><br />

<strong>Quality</strong> Award establishment program by prefecture base. MBNQA is so famous to<br />

crown on his name <strong>of</strong> Secretary <strong>of</strong> Department <strong>of</strong> Commerce for his contribution, but<br />

EQA and JQA are just follow by country or union <strong>of</strong> countries.<br />

106

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!