TQM Model of Elements-Deployment Table Developed from Quality ...

Sum of Winners
70
60
50
40
30
20
10
0
EQA Recipients
Transition
97 Differentiaton
of SME
1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002
Fiscal Year
84
98 Defferentiation
of Public Sector
Fig. 3.4 EQA recipients status
99 defferentiation of
Operational Unit
And the Small and Medium-sized Enterprise are separated in 1997 and further
divided into an Independent Enterprise and the Subsidiaries of larger Organization.
Public Sector Organizations was independently established in 1998, and Operational
Units of Companiesis separated in 1999. Since the first installation of EQA , hundreds
of organizations have been applied within 11 years till 2002, which means almost of
substantially covering whole European countries, with joining from wide-Europem
market. (EFQM [25])
Their records are shown as follows.
Manufacturing: Telecommunications device, Fiber, Car, and Tire.
Public Sector: School, College, Revenue, Accounts Office, and Ministry.
(2) European Qualty Award Prize
Prize are presented to the organizations that demonstrate excellence in the
management of quality s their fundamental process for continuous improvement
and contributing to satisfy for expectation of customer, employee, and stakeholder.
Each year one or more prize are presented in eavh of the categories mentiond
above.
Large Business A: 9 P: 26 (Business Units is included)
Operational Units A: 1 P: 1
SME (independent) A: 5 P: 8