TQM Model of Elements-Deployment Table Developed from Quality ...

analysis (3), Human resources focus, Process management,
Businesss results (2)
|Factor Loading| < 0.4 or less: Leadership (3), Strategic planning (3), Customer, and
market (4), Information and analysis (2), Human resources focus
(3), Process management (3), Businesss results (3)
21 in total.
(e) Criteria in 2001
About the absolute value of Factor Loading
|Factor Loading| ≧ 0.6: Leadership, Customer and market focus, Human resources
focus, Process management
|Factor Loading| ≧ 0.4 or less: Leadership, Strategy development (2), Information
and analysis (3), Human resources focus, Businesss results (2)
|Factor Loading| < 0.4 or less: Leadership (3), Strategy development (3), Customer and
market focus (4), Information and analysis (2), Human resources
focus (3), Process management (4), Businesss results (3),
22 in total.
1 Leadership
2 Strategic development
3 Customer and market focus
4 Information and analysis
5 Human resources focus
6 Process management
7 Business results
Fig. 6.5 Component Structure of MBMQA 2001
181
Management
system
Mission and result of
organization
Information system
Human resources
development
Product and service
process