TQM Model of Elements-Deployment Table Developed from Quality ...
TQM Model of Elements-Deployment Table Developed from Quality ...
TQM Model of Elements-Deployment Table Developed from Quality ...
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About the absolute value <strong>of</strong> Factor Loading<br />
|Factor Loading| ≧ 0.6: Social Responsibility, Partner, Customer Market, and<br />
Human Resources Development<br />
|Factor Loading| ≧ 0.4 or less: Management Responsibility, Leader Philosophy, and<br />
Strategic Plan.<br />
|Factor Loading| < 0.4 or less: Process, Cross-Management, Information Utilization,<br />
and Revolutionry Innovation.<br />
Only the Partner factor is only this Award, and it is only this Award that the<br />
Information Utilization factor is irrelevant though a point different <strong>from</strong> MBNQA has<br />
already been described in Social Responsibility Focus.<br />
It is understood that the posture <strong>of</strong> Social Responsibility, Partner, and Customer<br />
Market Focus is a structure based on " Enterprise <strong>Quality</strong> as Citizens" (Nakhai & Neves<br />
[3]). That is, the Human Resources Development factor that the People Management is<br />
established and improving the People Results is focused to achieve for improving the<br />
Society Results, establishing the Partnership, improving the Customer Results.<br />
(C) Japan <strong>Quality</strong> Award<br />
About the absolute value <strong>of</strong> Factor Loading<br />
|Factor Loading| ≧ 0.6: Social Responsibility, Strategic Plan, Customer Market,<br />
Process, Information Utilization, and Human Resourdes<br />
Development<br />
|Factor Loading| ≧ 0.4 or less: Management Responsibility and Leader Philosophy.<br />
|Factor Loading| < 0.4 or less: Partner, Cross-Management, and Revolutionary<br />
Innovation.<br />
When observing overall, all elements <strong>of</strong> the Social Responsibility, the Management<br />
Responsibility, the Leader Philosophy, the Strategic Plan, the Customer Market, the<br />
Process, the Information Utilization, and the Human Resources Development are the<br />
same to MBNQA because it is modeled by the MBNQA. However it is recognized that<br />
the structure to focus the Social Responsibility is one step advanced <strong>from</strong> the idea <strong>of</strong> the<br />
management quality focused though the factor structure is almost corresponding by the<br />
point <strong>of</strong> the same factors <strong>from</strong> which the arrow has come out in figure. That is, it is<br />
"Management <strong>Quality</strong> plus Social Responsibility" structure by accomplishing the Social<br />
Responsibility in the management, trying to achieve it by establishing, deploying the<br />
strategy for understanding and respond to the Customer Market, and establishing the<br />
Value Creation Process and the Information Management.<br />
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