TQM Model of Elements-Deployment Table Developed from Quality ...

global competitiveness and management innovations by self-assessment through
Quality Award implementation of the enterprise in this research. It is the one to expect
to emphasize a social necessity of the utilization of this, to contribute to the formation of
the quality culture of our country consequently, to learn to Quality Award in each
country, and to be going to deepen in addition by the cooperation of industry and
academy in the future.
This academic dissertation is structured as follows.
Chapter 2 is explained for our historical details in the TQM development of Japan,
and the role especially indicated of Deming Prize played are the descriptions the author
based on the document that is reviewed, and what clarify the past and the current state
concerning TQM and Quality Award that is the research object of this academic
dissertation. Especially, it was clarified for Quality Award not to stay in a mere accolade
system, to act in shape of Quality Award that indicated the TQM element, and to have
pulled TQM activities and economic development for the entire nation consequently,
and clarified importance in the TQM research that is research object of this thesis in
Chapter 2. This thesis is developed based on the perception about the present state of
affairs developed in Chapter 1 and Chapter 2.
In Chapter 3, the detailed study for processing of international development of the
Quality Award that is the main research objectives of this thesis.
In Chapter 4, the development of the new methodology of the TQM element deployment
based on the evaluation criteria of each award is developed for the sake of comparison
objectively Quality Award in each country by QFD technique (Quality Function
Deployment: QFD). The methodology is developed further, and Each Award is
quantitatively compared based on the multivariate analysis (Principal Factor Analysis
etc.), and the feature of each Award is clarified in Chapter 5. And then, in Chapter 6, the
effectiveness of the development technique is verified based on the comparison
evaluation doing the transition of the time series of the evaluation criteria of the quality
award by the technique for developing in Chapter 4 and Chapter 5.
In Chapter 7 continuously, it is examined the AISIN Co., Ltd. group in detail as a case
about the role of the Deming Prize accomplished to the process of the TQM introduction,
clarifies the relation between a standard process and the Deming Prize of the TQM
introduction, and explains "Management at which TQM aims" adding consideration
from the viewpoint of 11 factors extracted in Chapter 5. In Chapter 8, the feature of the
Cross-Functional Management was clarified by using the Cross-Management Factor of
TQM that was the factor only of the Deming Prize extracted in Chapter 5.
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