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TQM Model of Elements-Deployment Table Developed from Quality ...

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It was President <strong>TQM</strong> Diagnosis in Deming Prize + JQM that was thought<br />

corresponding to this, and this was a feature <strong>of</strong> Japan. Though self-assessment are<br />

carried by educated self-assessment examiners, this education is given to even<br />

executives in Canada. (Depend on the <strong>of</strong>fer material <strong>from</strong> Ms. Margaret Strus:<br />

President, the Strus & Associates Inc.). If this is operated well, it could be applicable as<br />

same as Japanese President <strong>TQM</strong> Diagnosis.<br />

The biggest differnce observed in MBNQA is none <strong>of</strong> guidance for preparation <strong>of</strong><br />

Award application by guidance lecturers, but only Self-Assessment and direct physical<br />

examination, which system are rather simple and easy to the applicant enterprise<br />

without any development own <strong>TQM</strong> methodology fit-in own product and customer<br />

demand, but just done to study the <strong>TQM</strong> technique voluntarily agreeing with its<br />

company, and to develop the new management technique for Bench-Marking level<br />

program (for instance, Bench Marking <strong>of</strong> the Xerox Co.). This concept development was<br />

originated under the scheme <strong>of</strong> how to improve quality level and international<br />

conpetitiveness <strong>of</strong> industry that urgent approach has to proceed on the formura (Self<br />

–Assessment and Award Criteria).<br />

It might be above-mentioned point, the MBNQA be "Medical Examination", and<br />

Deming Prize + JQM be a reason said, it is "Physical Fitness Test".<br />

Because both <strong>of</strong> the quality awards are fiscal year award, application can be done<br />

even how many times. The Solectron Corporation (1991 recipient) that recieved six<br />

years later the second (1997) is assumed the reason <strong>of</strong> "Correspond to the change in the<br />

age" is this respect in the MBNQA. There is similarly for the Deming Prize that<br />

acquires the application qualification for JQM in addition in five years. Because JQM is<br />

examined <strong>from</strong> the Deming Prize level by a higher acceptable level, the enterprise that<br />

challenges this should reach the management level <strong>of</strong> a more advanced high level.<br />

Therefore, the lecturer guidance will enter deep in the enterprise though the lecturer<br />

guidance <strong>of</strong> Deming Prize + JQM enumerated the results <strong>of</strong> the academic-industrial<br />

cooperation. The “Question and Answer” will be still repeated though the judge <strong>of</strong><br />

Deming Prize + JQM is done by lecturers other than the guidance lecturer.<br />

Andrea [4] said this respect is as follows.<br />

『Moreover, the security <strong>of</strong> companies by the Baldrige committee does not appear to be<br />

as rigorous as that <strong>of</strong> the JUSE committee; otherwise, it is unlikely that IBM, which<br />

with-draw its Japanese subsidiary <strong>from</strong> the race for the Deming Prize precisely because<br />

<strong>of</strong> the level <strong>of</strong> disclosure required by JUSE, would twice have been willing to subject<br />

itself to the security <strong>of</strong> the Baldrige examination.』(Author note: IBM was MBNQA<br />

266

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