TQM Model of Elements-Deployment Table Developed from Quality ...

(B) Classification of Cross-Function
Cross-Ffunction are classified into main function and auxiliary function, which
summarized as shown in Tables 8.5, by categories with excution rate % from 105
companies (1960-1990).
Table 8.5 Execution Rate of each Function in Deming Prize Recipient (1960 - 1990)
Division Function Name of similar function
Number of Execution
enterprise rate
Quality
assurance
Quality control and quality improvement 102 97.1
Cost
management
Profit management, cost reduction,
expense control
Production quantity management, delivery
75 71.4
Main
function
Quantity
management
Human
date management, production
management, work term management,
construction synthesis management*, work
office management
59 56.2
resources
management
Human resources development, morale
New product control, precedency
11 10.5
New product
development
development, technological development,
research and development management,
product management
32 30.5
Retail
management
Order receiving activity management,
business activity management
27 25.7
Support
function
Purchase Subcontract management, supplier
control management, cooperation trader promotion
Complaint prevention management, safety
Safety control
and health management
17
15
16.2
14.3
Environmental
protection
Antipollution policy and measures 8 7.6
Equipment
control
Equipment QA, TPM, facility management,
equipment development, equipment
maintenance
6 5.7
Information
management
Clerical management, information system 3 2.8
Number of Deming Prize recipient enterprises
105 ｰ
*The construction synthesis management was the overall care of works of quality assurance
(Q), cost management (C), term of works management (D), and safety control (S) in the
construction industry, and it used first in The Shimizu Construction (1983) and
The execution rate % is as follows.
Main function: Quality Assurance (97.1), Profit and Cost Management (71.4),
Quantity and Delivery Ddate Management (56.2), Human Resources
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