TQM Model of Elements-Deployment Table Developed from Quality ...

is clarified though the business jobs according to the division is provided by the
Job Description Regulations etc.
(5) The method of the diagnosis and check on the Cross-Functional Management like
the evaluation of the business quality level etc. that Cross-Functional
Management is executed like regulations and standard, and whether the system
acts well is checked etc. has not been established.
"Standardization of Mechanism" is necessary in order to solve these problems,
and therefore, the main relational regulation columns is regulated in the
Cross-Functional Management Activities Table, and the column where the main
relational regulations corresponding to the Cross-Functional Management activity are
specified is installed in the Cross-Functional Management System Chart.
8.7.7 Correspondence to stiffening of Organization and Management by Clarification
of Responsibility between Divisions
(1) The cross-functional problem is corresponded to the change in the age and suited
to the environment.
(2) There is the concept of "Feed back to Preceding Process, and Succeeding Process is
customer and Quality Assurances to Succeeding Process", and the attitude when
the function business is batontouched is emphasized.
(3) Posture in which the wall of division each other is broken, it overlaps, and the
function business is accomplished is necessary. Dr. Nishibori had mentioned as
shown in Fig. 8.8, this concept was called “Reaching Out” (Aoki [22], Nishibori
[23]).
When it is bad
Mr. A Mr. B
- When it is good
Mr. A Mr. B
Overlap
Fig. 8.8 Reaching Out
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